Customer Representative - Gourock, United Kingdom - Stafffinders

Stafffinders

Verified Company

Gourock, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sector:
Office Support

Location:
Gourock

Job Ref:
J4149

Job Type:
Temp

Salary:
£14.64 per hour

Expiry Date: 16 May 2024

We have an exciting opening for a Customer Representative to join our esteemed travel and transport client based in Gourock.

As a Customer Representative, you will be instrumental in delivering outstanding customer service within a nurturing work environment that fosters personal and professional advancement.

Your rate of pay and hours of work
This role is part-time, requiring 30 hours per week, with an hourly rate of £14.64. Any overtime will be compensated at £22.77 per hour if additional hours are desired.

The shift schedule for this position follows a 6-week rotation, including mornings, day shifts, evenings, and weekends.

Responsibilities within your new role as Customer Representative

As a Customer Representative, you will adeptly navigate between different communication channels to efficiently resolve customer queries in a single interaction.

Your responsibilities will involve serving B2C customer groups and encompass a diverse range of tasks, such as checking availability, managing allocations and reservations, providing reassurance during disruptions, and offering information about routes along the west coast of Scotland.

Your experience, personality and qualifications