Technical Author - Edinburgh, United Kingdom - KAL ATM Software GmbH

KAL ATM Software GmbH

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Edinburgh

Salary:
Competitive

Job summary

You will be responsible for creating and maintaining documentation for a wide array of new and innovative products. As an active member of the technical authoring team, you will liaise with colleagues globally.

Skills and experience required

Educated to degree level in English; additional qualifications in computing related discipline desirable
Two years plus in an authoring role within a software company
Good knowledge of tools e.g. Adobe RoboHelp, MadCap Flare, Adobe Premiere Pro, Microsoft Visual Studio, Microsoft SharePoint, Microsoft Office, Joomla with the ability to learn tools and products fast
Excellent written English and communication skills; Other languages are a welcome advantage
Ability to explain complex concepts in clear and concise English
Good knowledge of audio, image and video capture and editing
Attention to detail and accurate editing and proofreading skills
Able to deal with changing requirements and tight timescales with a problemsolving attitude
Selfmotivated but also enjoys working as part of a team

Core responsibilities

Ability to gather complex technical information from developers, existing documents and from the product itself to produce excellent written or video documentation
Dealing with multiple tasks and projects
Solving problems quickly and accurately
Developing new ideas to improve our service and move our solutions forward
Interacting with a team of experienced and motivated people, offering guidance and recommendations for technical decision making, collaborating with the test team to validate and verify the quality of the solutions, preparing status reports and updating managers
Showing continuing commitment to a quality approach by keeping track of the latest technology and design concepts

About KAL

KAL is a fast-growing, privately-held technology company, which is leading the market for ATM software solutions.

Our authoring team are responsible for implementing, maintaining and evolving the documentation for KAL's suite of ATM software products that are used by banks across the globe.

We have offices in Edinburgh, Sydney, Cincinnati, Chennai, Mumbai, Verona and Mexico City and are now looking for a Technical Author to join our dynamic team in Edinburgh.

We offer flexible working hours and a competitive benefits package. We take care of our staff and that is why many of them who joined the company when it started 25 years ago are still here today