Claims Handler - Manchester, United Kingdom - Greater Manchester Police

Tom O´Connor

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Tom O´Connor

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Description

Number of Posts
1


Advertised

INTERNAL AND EXTERNAL APPLICANTS

Branch/Division
Legal Services Unit


Location
Force Headquarters - Central Park Complex


Grade
Grade C/E


Rank
Not applicable


Leadership Level
Peer Leader


Contract Type
Permanent


Hours
36.15 hrs per week


Hours
Full time


Advertised Salary
£21,432 - £27,690 per annum


Shift Allowances/Enhancements/ Additional Info
Enhanced Vetting Required


Advert


Greater Manchester Police (GMP) is the second largest police force in the UK and is responsible for keeping its diverse population of 2.8 million people safe.

GMP are committed to ensure that the make-up of our workforce is reflective of the communities we serve and we recognise that having a diverse workforce makes us more approachable and relevant to the public.

Legal Services provides a critical support service for officers and staff at all levels in GMP.

The Branch is made up of circa 50 legally qualified and non-qualified staff split across six units, including four dedicated legal units that specialise in Operational Policing, Civil Litigation, Employment and Misconduct and Regulatory.


Members of our team provide legal advice across the above areas and are key partners in ensuring GMP re-establishes itself as a leading police force who fight and reduce crime, keeps people safe and cares for victims.

Our legal work is interesting, fast-paced and rewarding with no two days being the same. You can expect to be challenged and have career fulfilment.

Every single member of the team understands their role in contributing to the provision of our service, and the business benefits it brings.

An exciting opportunity has arisen to join our civil litigation team as a claims handler.

This vacancy will predominantly involve handling a case load of pre-litigated claims arising out of motor vehicle accidents against the Chief Constable.

Typically, claims received include claims for damage to the vehicle (costs of repairs), costs of hire / storage / recovery, damage to property and claims for personal injury.

Claims are received from both members of the public and officers and staff. Practically, the claims handlers are required to investigate the claims fully within a timeframe.

Once the investigations are complete the claims are then responded to either by way of an admission of liability or a denial of liability with further steps also necessary either to negotiate settlement or to deal with disclosure.

The Claims handlers are also responsible for recovering monies for the Force also. It is a varied role, but appropriate support will be provided where it is necessary.

This post is politically restricted under the provisions of the Local Government and Housing Act, 1989. Your post is defined as 'politically restricted' and you must not, therefore, engage in political activities.

Further information about such activities can be found in the Politically Restricted Posts Policy available on the Greater Manchester Police intranet site.


Closing Date
30 Apr 2023


Recruitment Team Contact

Other Information
Please refer to the attached Job Description for further details regarding the skills required to do this role.
The Job Description has been signposted to indicate at which stage of the process each criteria will be tested.


The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment.

The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/ or the working environment providing it is possible to do so.

Should you require reasonable adjustments during the recruitment process, please let us know during the selection process.


To be eligible for appointment as a member of police staff, you must be a British citizen or a citizen of a country that is a member of the European Economic Area (EEA) or Switzerland.

Commonwealth citizens and foreign nationals are also eligible but only if they are resident in the UK free of restrictions.

After 30 June 2021, nationals of the EEA or Switzerland will also need to provide evidence that their stay is free from restrictions.

In the context of EEA nationals, we are content that pre-settled status counts as free from restrictions.


Minimum Age for Applications
**16

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