Telesales Team Leader - Birmingham, United Kingdom - TMR Group Ltd

TMR Group Ltd

Verified Company

Birmingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Telemarketing/Sales Team Leader

£30,000 + Bonus

Birmingham

The Company

Thriving family-owned furniture manufacturing business that is going through substantial growth due to increasing demand for their quality bespoke products and services.

Celebrity endorsed and are investing heavily in marketing to ensure continued growthwith an expanding customer graphic.

Why Would I Want to Work Here?
You will benefit from regular development reviews and mentoring. This is a very collaborative team environment, working in an open plan office alongside Operations, Customer Care, and Finance. Working hours are 9:00 to 5:00, Monday to Thursday with a 4:30finish on a Friday.

Free parking is available, as well as on the job training and development you will receive uncapped commission based on weekly targets of appointments booked.

There is also an opportunity to achieve a quarterly bonus based on performancein relation to company set targets.

The Essence of The Role

Being responsible for the development and performance of a team of telesales executives through regular reviews and training sessions to simplify and improve processes.

Scope of the Telesales Team Leader

Managing telesales team to ensure all inbound leads are followed up and targets met
Planning/delivery of training and development to maintain high levels of performance
Ensure that the team's performance is of high quality and visits booked are fully qualified
Support a team of designers across the UK arranging appointment in their territories
Daily team briefings updating the team on company news, targets/plan of action for the day
Working alongside the SMT to improve processes and efficiency within the team
Interviewing/training new members of the team

Prerequisites