Client Care Assistant - London, United Kingdom - Medivet Group Ltd

Medivet Group Ltd
Medivet Group Ltd
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The role
We are seeking a full time Veterinary Receptionist to join our New Cross practice.


This role will be supporting a team of Veterinary Surgeons, Nurses and Patient Care Assistants, assisting with reception tasks and welcoming all clients and patients into the practice.


You will be able to multitask, remain calm under pressure and prioritise your work load whilst maintaining a friendly and welcoming disposition.

Hours are: 40 per week including weekends with time back in lieu


Key accountabilities
The duties of the Veterinary Receptionist include, but are not limited to:

  • Prompt and efficient telephone answering and service, dealing with routine client queries, making appointments, taking payments
  • Submitting insurance claims, cashing up at end of day and end of week, banking, conversing with clients and staff members, taking and relaying messages,

Skills and experience

Essential Attributes:

  • Reception, administration and customer service experience
  • Presentable Empathetic able to deal with upset clients
  • Good telephone skills and manner
  • Engaging manner with clients and staff
  • Good spoken
  • English Computer literate
  • Organised
  • Animal lover

Job Reference:
FR04142
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