Customer Service - Liverpool, United Kingdom - Vision Direct
Description
Responsibilities
- Provide excellent facetoface customer service by assisting customers with inquiries, requests, and concerns
- Maintain a welcoming and professional environment in the customer service area
- Handle customer transactions accurately and efficiently
- Assist in resolving customer complaints and issues in a timely manner
- Keep abreast of product knowledge and promotions to provide accurate information to customers
- Process customer orders and returns according to company policies and procedures
- Maintain cleanliness and organisation of the customer service area
Requirements:
- No prior experience necessary; comprehensive training will be provided
- Excellent interpersonal and communication skills
- Ability to remain calm and composed under pressure
- Strong problemsolving abilities
- Previous experience in retail or customer service roles is advantageous but not essential
Salary:
£21,109.00-£22,434.00 per year
Benefits:
- Company events
- Employee mentoring programme
- Free or subsidised travel
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- Liverpool (required)
Ability to Relocate:
- Liverpool: Relocate before starting work (required)
Work Location:
In person
More jobs from Vision Direct
-
Fundraiser
Newcastle upon Tyne, United Kingdom - 1 week ago
-
Sales Assistant
Liverpool, United Kingdom - 3 weeks ago
-
Customer Service
Liverpool, United Kingdom - 2 weeks ago
-
Sales Assistant
Leeds, United Kingdom - 2 weeks ago
-
Customer Service
Newcastle upon Tyne, United Kingdom - 2 weeks ago
-
Sales Assistant
Sheffield, United Kingdom - 6 days ago