Customer Service - Liverpool, United Kingdom - Vision Direct

Vision Direct
Vision Direct
Verified Company
Liverpool, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities

  • Provide excellent facetoface customer service by assisting customers with inquiries, requests, and concerns
  • Maintain a welcoming and professional environment in the customer service area
  • Handle customer transactions accurately and efficiently
  • Assist in resolving customer complaints and issues in a timely manner
  • Keep abreast of product knowledge and promotions to provide accurate information to customers
  • Process customer orders and returns according to company policies and procedures
  • Maintain cleanliness and organisation of the customer service area

Requirements:


  • No prior experience necessary; comprehensive training will be provided
  • Excellent interpersonal and communication skills
  • Ability to remain calm and composed under pressure
  • Strong problemsolving abilities
  • Previous experience in retail or customer service roles is advantageous but not essential

Salary:
£21,109.00-£22,434.00 per year


Benefits:


  • Company events
  • Employee mentoring programme
  • Free or subsidised travel
  • Referral programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Performance bonus

Language:


  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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