- Input of Bookings from Customers
- Customer liaison
- Partner liaison
- Key account management
- dealing with queries and complaints Dealing with internal departments to resolve customer issues
- Ensure customers' needs are met
- Client retention
- KPI production Possible
- Customer Service facilitation tasks
- Previous Customer Service experience coupled with knowledge of the Transport Industry would be advantageous
- Be Customer focused with dedication in your service delivery to meet Customer needs.
- Possess the ability to maintain positivity when working under pressure reprioritising workload where necessary.
- Be reliable with the ability to multitask and have strong problem-solving skills.
- Have strong attention to detail, accuracy, and numeracy.
- Excellent IT skills with the ability to learn new systems quickly as required i.e. Microsoft Word/Excel/Outlook
- Excellent communication skills both verbal/written with a polite, courteous, and professional telephone manner.
- A role in a successful, dynamic company
- Be a part of a strong team of performance driven colleagues
- Competitive salary
- Great future career prospects for advancement
- A professional working environment
-
Customer Service Agent
3 weeks ago
DSV Swadlincote, United KingdomIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. · Job Req Number: 79216 · Time Type: Full Time · **Customer Service Agent**: · **KEY TASKS** · ...
-
Customer Service Agent
3 weeks ago
Molson Coors Beverage Company Burton upon Trent, United KingdomWhy You Should Join Us · For over two centuries, Molson Coors has been bringing people together over a cold beer, but today, our modern portfolio of award-winning brands extends beyond beer to meet the evolving tastes and preferences of our consumers. · With a presence in over ...
-
Apprentice - Customer Services Agent
2 weeks ago
Breedon Group Breedon on the Hill, United Kingdom**Description**: · We are currently seeking an enthusiastic Customer Service Apprentice to join our friendly Distribution and administration teams based at our offices at Breedon on the Hill, Derby. · **You will posses the following skills, experience & qualities......**: · - Ent ...
-
Customer Service Agent
2 weeks ago
Ted Baker Derby, United KingdomTED'S MISSION STATEMENT · - Our Mission is to build a successful company through the creation of a leading designer brand. By conducting ourselves in an efficient and courteous manner and by maintaining Ted's high standards and integrity, we pride ourselves in always being in a p ...
-
Customer Service Agent
3 weeks ago
Osborne Appointments Coventry, United KingdomOsborne Appointments are supporting a large financial client in a search for talented, driven, customer focused individuals to join the team of Customer Service Agents. · We are proud to support a leading payment solution provider looking for Customer Service Agents to join the o ...
-
Customer Service Agents
2 weeks ago
Pertemps Network Group Birmingham, United Kingdom**Customer Service Agents**: · Applicants · **£ £12 Per Hour** · - Full Time**Temporary** · **Birmingham, West Midlands** · **Customer Service And Call Centre** · **Job Description**: · **Customer Service Agents** · We are recruiting for Customer Service Agents for our client who ...
-
Customer Service Agent
3 weeks ago
CCP Stoke-on-Trent, United KingdomWe are proud to be working with a new financial services client, who are looking to recruit passionate Inbound Customer Service Agents. You must be able to demonstrate resilience, integrity, excellence in execution and confidence while speaking to customers about a variety of que ...
-
Customer Service Agent
3 weeks ago
Adecco UK Leicester, United Kingdom**Customer Service Agents (Nights) needed urgently, permanent, Mon-Fri 4pm-12am, based in Leicester (LE4)** · **Salary £19,500 p/a + monthly shift allowance £97.27** · **Responsibilities**: · - First point of contact for all emergency queries** · - **Send out Engineers to custome ...
-
Customer Service Agent
3 weeks ago
Elizabeth Michael Nottingham, United Kingdom**| TEMPORARY INBOUND CUSTOMER SERVICE AGENT - NO EXPERIANCE NEEDED |** · **| NG1, NOTTINGHAM |** · **| £10.42 PER HOUR |** · **| TEMPORARY ONGOING - POTENTIAL IT MAY GO PERM |** · **| MONDAY - FRIDAY, 37.5 HOURS PER WEEK - WORKING THE ODD SATURDAY |** · **| STARTING ASAP |** · O ...
-
Customer Service Agent
3 weeks ago
Legacy Wills & Estate Planning Ltd Leicester, United KingdomWe are currently seeking a **reliable & dedicated **customer service agent to take on this telephone based position within the customer service team of Legacy Wills & Estate Planning Limited. · **Previous experience in a telephone based customer service role is preferred but full ...
-
Customer Service Agent
2 weeks ago
DivideBuy Staffordshire, United Kingdom**Customer Service Agent**: · Currently utilised by over 500 UK retailers and thousands of consumers, DivideBuy is built on proven customer experience with intelligent learning capabilities that engages customers when they shop online. · Winning multiple awards including No.3 in ...
-
Customer Service Agent
3 weeks ago
Answer-4u Nottingham, United Kingdom**Rotational shift patterns** · - **Starting** **Salary increasing after probation** · - **No sales calls** · - **Unsociable hour's per hour premium** · - **Increased Holidays with Length of Service** · - **Comprehensive Training Plans and Inductions** · - **Dress Down Friday's & ...
-
Service Logistics Agent
4 weeks ago
Jigsaw24 Nottingham, United Kingdom**About the role** · The Jigsaw24 Service Logistics Team is the primary point of contact for Jigsaw24's Starters and Leavers, Hardware Break Fix and Grading Services customers. Reporting to the Service Logistics Team Leader the Service Logistics Agent will support our customers w ...
-
Customer Service Agent
2 weeks ago
Answer-4u Nottingham, United Kingdom Full time**Full-time with rotational shift patterns** · - **Temporary work with view to Permanent (Depending on volumes & performance)** · - **Starting** **Salary £20,750 increasing after probation** · - **No sales calls** · - **Unsociable hour's per hour premium** · - **28 days holiday p ...
-
Service Desk Agent
3 weeks ago
University of Birmingham Birmingham, United Kingdom**Position Details** · Academic Services · Location: University of Birmingham, Edgbaston, Birmingham UK · Full time starting salary is normally in the range £25,866 to £27,518, with potential progression once in post to £30,820 · Grade 4 · Full Time, Fixed Term Contract (18 Month ...
-
Service Operations Agent
3 weeks ago
Jigsaw24 limited Nottingham, United Kingdom**About the role** · The Jigsaw24 Service Operations team excels in providing our clients with excellent customer service, supporting them with entry-level support on their Apple, Android, and Windows devices. This will include, utilising loan stock, booking courier shipments and ...
-
Customer Service Agent
2 weeks ago
Adecco Sutton Coldfield, United Kingdom**Exciting new customer service position** · **£23,000** · **Aldridge - Sutton Coldfield** · **Main duties** · - Raise customer quotations using customer specific or generic price lists. · - Check commercial accuracy of all orders and process orders entry · - For machines project ...
-
IT Service Desk Agent
3 weeks ago
Rentokil Initial Dudley, United KingdomActs as the routine contact point, receiving and handling requests for support. Responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution. Provides first line investigation and diagnosis and promptly allocates unres ...
-
Customer Service Agent
3 weeks ago
Talent Hire Group Coventry, United Kingdom**Responsibilities**: · - To be the first point of customer contact, providing the highest possible level of customer service · - Dealing with a variety of customer service activities, with flexibility dependent of the department's needs. · - Work closely with colleagues in other ...
-
Customer Service Agent
3 weeks ago
Flogas Britain Ltd Syston, United Kingdom**Customer Experience Advisor - Head Office - Syston, Leicester** · **£23,754 (Basic) + Bonus + Enhanced Overtime Rates** · **Monday to Friday - Saturday Overtime 1 in 4 weekends** · **Hybrid Working Available** · As 'Experts in Energy', Flogas has more than 35 years' experience ...
Customer Service Agent - Swadlincote, United Kingdom - DSV ROAD LIMITED
Description
Company description:
DSV – Global transport and logisticsDSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.Read more at
Job description:
Customer Service AgentKEY TASKS
ESSENTIAL SKILLS AND QUALIFICATIONS
WHAT WE CAN OFFER YOU
