Customer Account Executive - Cumbernauld, United Kingdom - The Beal Group

Tom O´Connor

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Tom O´Connor

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Description

We're currently on the lookout for a super motivated Customer Account Executive to be part of our awesome team and provide top-notch customer service.

The Beal Group of companies is a family-owned business that is dedicated to delivering commercial textiles to various industries such as agriculture, modular building, transportation, logistics, oil & gas, and more including construction, aviation, automotive, advertising, defense, and leisure. Situated in Westfield, Cumbernauld, just on the outskirts of Glasgow, we've been in the game for quite a while.




The Role:
As a result of our expanding business, we're in need of a Customer Account Executive.


Your main responsibility will revolve around being the focal point for both B2B and B2C customers, ensuring a seamless customer experience from start to finish.

The ideal candidate should be driven, adept at juggling multiple tasks, and most importantly, should have a passion for delivering exceptional customer service throughout the sales process.

The essential skills and experience required for this role include:

  • Exceptional customer service abilities
  • Great telephone etiquette
  • Strong administrative skills, with experience in CRM systems and/or Sage being a bonus
  • Resilient, positive, and detail-oriented
  • Organized, with the ability to multitask and manage priorities in a fast-paced setting
  • Strong verbal and written communication skills
  • Some background knowledge of manufacturing would be beneficial
  • Proficiency in Office 365
, on-site working


Salary:
Competitive, dependent on experience


Schedule:
Monday to Friday (8.30 am - 5 pm)


Job Types:
Full-time, Permanent


Salary:
£24,000.00-£26,000.00 per year


Benefits:


  • Company pension scheme
  • Cycle to work initiative
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person

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