Customer Account Executive - Cumbernauld, United Kingdom - The Beal Group
Description
We're currently on the lookout for a super motivated Customer Account Executive to be part of our awesome team and provide top-notch customer service.
The Beal Group of companies is a family-owned business that is dedicated to delivering commercial textiles to various industries such as agriculture, modular building, transportation, logistics, oil & gas, and more including construction, aviation, automotive, advertising, defense, and leisure. Situated in Westfield, Cumbernauld, just on the outskirts of Glasgow, we've been in the game for quite a while.
The Role:
As a result of our expanding business, we're in need of a Customer Account Executive.
Your main responsibility will revolve around being the focal point for both B2B and B2C customers, ensuring a seamless customer experience from start to finish.
The essential skills and experience required for this role include:
- Exceptional customer service abilities
- Great telephone etiquette
- Strong administrative skills, with experience in CRM systems and/or Sage being a bonus
- Resilient, positive, and detail-oriented
- Organized, with the ability to multitask and manage priorities in a fast-paced setting
- Strong verbal and written communication skills
- Some background knowledge of manufacturing would be beneficial
- Proficiency in Office 365
Salary:
Competitive, dependent on experience
Schedule:
Monday to Friday (8.30 am - 5 pm)
Job Types:
Full-time, Permanent
Salary:
£24,000.00-£26,000.00 per year
Benefits:
- Company pension scheme
- Cycle to work initiative
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Work Location:
In person
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