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Customer Sales Coordinator - Nantwich, United Kingdom - NWF Agriculture

NWF Agriculture

Verified Company

Nantwich, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

NWF Agriculture manufactures and supplies ruminant compound feeds and blends, supported by a comprehensive Trading Desk specializing in a range of straights and speciality feeds, forage seeds and additives. The mill at Wardle was opened in 1980 and is the largest specialist ruminant feed mill in the UK.

At
NWF Agriculture we are:
Customer Focused

One Team

Open & Honest

Always Thinking Ahead

There has never been a better time to join us as we are expanding and looking for a highly motived and professional
Customer Sales Coordinator to join our Team.

The
Customer Sales Coordinator will report to the Customer Service Team Leader and provide an efficient and effective level of customer service, secretarial assistance, and administration tasks to all internal and external customers.

Moreover, CSC will ensure customers expectations/requirements are met and, where possible, exceeded from first point of contact/order to transaction completion.

You will liaise with relevant personnel internally and at times externally to ensure the task in hand is efficiently dealt with and completed, orders input on the system correctly and deliveries organised in the most efficient and cost effective way.

And lastly, CSC will be expected to log and resolve all customer complaints in a timely manner ensuring that administration procedures are followed accurately and within specified time scales.

What skills are we looking for:

At least 2 years of Customer Service experience preferred (full system training will be provided)
Excellent communication skills, both verbal and written
IT literate including MS Office
Highly motivated and ambitious
Polite, friendly and professional telephone manner
Someone who thrives and is able to contribute to a hardworking and dynamic team
Calm under pressure with willingness to learn

What are we offering: