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Llandudno

    Senior Recruitment Officer INTERNAL - Llandudno, United Kingdom - Betsi Cadwaladr University Health Board

    Betsi Cadwaladr University Health Board
    Betsi Cadwaladr University Health Board Llandudno, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    Job overview

  • Offer general assistance to services providers and users and project a positive and friendly image to patients and other visitors, either in person or via the telephone
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Undertake a variety of administrative duties to assist in the smooth running of the Bone Unit including the provision of clerical support to clinical staff and other members of the team
  • Facilitate effective communication between patients, members of staff secondary care and other associated healthcare and well-being agencies

    • The ability to speak welsh is essential for this role

    Main duties of the job

    Opening up/locking up of the Department and maintaining security in accordance with BCULHB protocols

    Maintaining and monitoring the appointment and IT systems

    Administering the reimbursement of patient travel claims in accordance with the Health Boards financial procedures.

    Book hospital transport for patients.

    Issue hearing aid batteries as requested

    Inputting patient clinic outcome into WPAS (Patient Administration System)

    Compiling the daily bed statements for the community hospitals

    Operation of Switchboard Services for the hospital where applicable and ensuring callers are directed to the appropriate healthcare professional, including relaying messages for clinic staff and liaising with other agencies.

    Processing and distributing incoming and outgoing mail

    Taking messages and passing on information

    Computer data entry/data allocation and collation; processing and recording information in accordance with Health Board procedures

    Maintain an electronic diary for meeting room bookings and co-ordinate clinic room usage – ensuring that booking of rooms is recorded and monitored on a regular basis and update Locality Coordinator as appropriate

    Provide annual leave and absence cover for alternative site/s during staff absences

    Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

    Working for our organisation

    If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around ,, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

    Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

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