Md - 19171 - Cj Admin Fast - Milton Keynes, United Kingdom - Reed Secure

Reed Secure

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reed Secure are working with Thames Valley Police, they are seeking a strong Administrator to join them at their offices base in Milton Keynes initially until March 2023.

Key responsibilities

Prepare and process case files relating to Remands, Charge and Bail and digital media to a consistently high quality standard, ensuring work is accurate and delivered within required timescales.
Process and action all further work requests from CPS/Courts in relation to Crown and Magistrates cases.
Ensure all timeframes are met and submission of work sent to agencies complies with standards/quality in line with the National File Standard. All cases must be uploaded correctly and are sent securely.
Provide up to date PNC information to Crown Courts for specific cases.
Liaise with all internal departments and external agencies; Justice Gateway Officers, Police Officers, Police staff, Courts and CPS.
Be the first line contact in answering and resolving day to day queries and problems with minimum referral to Team Leaders.
Provide appropriate information on disclosure, treating each case individually on its own merits, ensuring information only released to relevant parties within the confines of the Data Protection Act and other legislation.
Contribute to the efficiency of information by entering, updating, retrieving case file information using appropriate systems and databases. Ensure that they are accurately maintained and processed within the agreed timeframes.
Provide a consistently high quality customer service, challenging working practises and making recommendations for improvement, whilst continually working towards the aims and objectives of the department and the organisation
Liaise closely with internal and external agencies/customers. Review own workloads daily and prioritise to ensure deadlines/targets are met.
Process and prepare any additional documentation as required and according to all relevant multi agency Service Level Agreements.
Assist other areas of CJ teams in all functions ensuring that the teams and departments are supported and the service delivery is maintained.

Essential Skills

Good standard of education with GCSEs (Grade 9-4/A-C) in English and Maths or equivalent.
Recent experience of working in an administrative role within a customer service environment, including use of databases.
Proven ability to use own initiative and problem solve within a team environment to make effective decisions within tight time constraints.
Proven time management and organisational skills to manage changing priorities and meet deadlines.
Proven ability to pay attention to detail, producing accurate work
Proven ability of clear and concise written and verbal communication with proven interpersonal skills
Must have capability to travel to different locations across the Force and undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be availableor suitable at these times. For this reason, a full UK driving licence is considered essential
Willing to work towards NVQ Business Administration level 2 or equivalent
Proven Knowledge and/or understanding of the Criminal Justice System, MS Office packages