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Senior Property Services Officer - Aberdeen, United Kingdom - Castlehill Housing Association

Castlehill Housing Association

Verified Company

Aberdeen, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us:

A leading provider of affordable housing, based in Aberdeen, Castlehill Housing Association has been providing high quality, affordable homes throughout North East Scotland for nearly 50 years.

With over 2,000 properties throughout Aberdeen, Aberdeenshire and Moray, we meet the housing needs of a diverse range of people, whilst playing a significant role in improving our tenants' quality of life.

Key Responsibilities:

The post will be in our Property Services department, which is responsible for a wide variety of service provision including repairs, maintenance, servicing and contracts.

The post holder will be expected to Assist with the delivery of reactive repairs, voids and a planned maintenance service to tenants, sharing owners and owners of the Association and its subsidiaries.

The post holder Manage a team of staff delivering front line customer and technical services and work seamlessly with Senior Property Services Officer (Compliance) to deliver the Property Services to a high standard.

This will include:

Provide effective line management to a team of Property Services Officers, Trades operatives and Customer Services Officers, to deliver a high quality and efficient property management service within defined targets and within budgets.
Oversee the management of void properties ensuring internal targets and health and safety requirements are met.
Work collaboratively with the Property Services Manager and the Director of Property Assets to identify appropriate resources to deliver day to day repairs service and planned maintenance contracts
Provide support and supervision to staff, conducting inductions and appraisals to identify training and development needs within the function
Engage in periodical reporting, and monitor health and safety, quality, compliance, KPI achievement, and customer satisfaction

About you:

You will have HND or equivalent in a technical or property related discipline, or equivalent transferrable skills and experience, with extensive relevant experience within and broad range of knowledge of a building, construction or maintenance environment.

You will have knowledge of CDM Regulations 2015, and have awareness of health and safety issues affecting property maintenane.

You are experience of working in a customer focused environment, and have a great customer focus, excellent communication, interpersonal and organisational skills, and you are able to build relationships both internally and externally with various stakeholders.

You possess excellent IT skills, including a good knowledge of Microsoft Excel and the experience of working with databases, and hold a current valid Driving Licence.

What we can offer to you:

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Contract: Permanent

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Hours: 35 per week

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Salary:
Starting £38,923 per year
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Annual leave: pro-rata 28 days annual leave, plus 9 fixed public holidays - total 37 holidays per year.
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Training and development opportunities.

We have a
flexitime system, hybrid working and car allowance available for this role.
Pension scheme option with up to 5% employee and 10% employer contributions.

For an informal chat regarding the post please contact HR to arrange this.

Job Types:
Full-time, Permanent

Salary:
£38,923.00 per year

Benefits: