Army - Pay and Documentation Administration Support - Exeter, United Kingdom - Ministry of Defence
Description
Details:
Reference number:
Salary:
- £22,758
Job grade:
- Administrative Officer
Contract type: - Permanent
Business area: - MOD
- Army
Type of role: - Business Management and Improvement
- Human Resources
Working pattern: - Flexible working, Fulltime, Job share, Parttime
Number of jobs available: - 3Contents
About the job
Benefits:
Things you need to know
Location
- Exeter, South West England, EX2 6
AR :
Aldershot, South East England, GU11 2BGAbout the job
Job summary:
Looking to kick start a career with the Ministry of Defence? Are you looking for a varied administrative support position which supports our Armed services?
Regional Command, a 2* Headquarters is responsible for providing support to the British Army across the UK and overseas.
The UK based support is provided across multiple Garrisons and Stations and includes the provision of pay and documentation administrative support within Regimental Personnel Documentations offices across the UK.
These offices provide a wide remit of services within each area of responsibility of which encompass highly professional, vibrant and friendly staff.
These roles are responsible for providing a quality service in the provision of efficient and effective HR administrative support to military personnel serving within dependency units.
Their success has a direct impact on the lived experience of the soldiers and their dependants.
The Pay and Documentation Administration Support Officer role offers the opportunity to work within these dynamic & diverse teams delivering vitally important services.
York, Catterick, Donnington, Cottesmore, Shorncliffe, Upavon, and Brecon.
This post is advertised at 37 hours per week
Job description:
The Pay and Documentation Administration Support Officer is the first line focal point for pay, documentation and other administrative issues.
The post-holder will provide advice and practical interpretation, to all levels of command in both verbal and written form, on current and future regulations surrounding pay and allowances.
As such they will have the opportunity to build relationships with their customers built on honesty and trust.
This role presents the exciting opportunity to work within a diverse, friendly and professional team represented by both military and civilian personnel.
It represents a stimulating chance to encourage the partnering ethos we have with the soldiers under our area of responsibility, to ensure we deliver assured and high-quality provision.
By maintaining a close relationship with our customers, we will achieve the highest standards and make a huge difference to their morale and lived experience.
The role offers the chance to build your own knowledge of military pay and documentation in a team environment and ensure you offer tangible benefits to our soldiers.
Person specification:
Duties include:
- Maintain military pay and personnel records, including Personnel Files.
- Process occurrences, effecting pay and personnel records, using the Joint Personnel Administration System.
- Ensure that personnel of dependency units are at all times administratively prepared for operational deployment.
- Assist and advise Service personnel on daytoday queries and on the use of JPA Self Service I Expenses Package.
- Complete a monthly review of military pay statements, using JPA HR Admin responsibilities, to ensure that credits/charges are in accordance with personal circumstances and current regulations. Identify errors, initiate and monitor remedial action and keep effected individuals informed to successful resolution.
- Provide an accurate and understandable information service to units and individuals in the areas of pay, allowances and terms and conditions of service.
- Liaise with units and other Government agencies, including Army Personnel Centre, as may from time to time be required.
- First line approver for JPA expense claims within delegated authority.
- Any other administrative tasks as required.
Behaviours:
We'll assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
Benefits:
- As a civil servant working alongside the Army, you will be part of a forwardlooking organisation with inclusive workplace policies, excellent career prospects and a job that makes a difference._
- The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance._
Other benefits for Army civil servants include: _**- _25 days paid annual leave rising (1 day per
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