Medical Admin/secretary - Nottingham, United Kingdom - High Green Medical Practice

Description

High Green Medical Practice is looking for a Medical Admin/Secretary to join our enthusiastic forward-thinking team.

As a key member of our administrative team, you will be expected to undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team and utilisation of health population data to support service delivery

High Green Medical Practice is based in the heart of Nottingham City with approximately 8700 registered patients. We are near the Forest Recreation Ground near the Forest Tram Station

The Practice team comprises of 3 GP Partners, 3 Salaried GPs, a Paramedic Emergency Care Practitioner, a Practice Nurse, a Clinical Pharmacist, and a Physiotherapist.

You will join an established administration team of 9 staff members that includes staff roles that also cover reception and clinical development duties.

We pride ourselves on offering a high standard of care and are a high QOF achieving practice with successful CQC inspections

The role of the Medical Secretary & Admin is to provide a high quality, professional secretarial and administrative support to the Practice.

Part of your role will be to assist and direct patient in accessing the appropriate service or healthcare in a courteous, efficient, and effective manner both in person and on the telephone


1.Secretarial

• Coding
• NHS referrals
• Private patient referrals
• Choose & Book referrals
• Insurances & nonNHS work, to include informing patients of charges
• Patient enquiries regarding nonNHS work and referrals.
• Audio typing
• Management of Lexacom
• Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying and scanning

2. Administrative & Reception
To support the Management Team with the necessary admin and clerical duties in relation to your role upon request

The duties and responsibilities to be undertaken by members of the Practice reception/administration team may include any or all of the items in the following list.

Duties may be varied from time to time under the direction of the Team Leader/Practice Manager, dependent on current and evolving Practice workload and staffing levels

• Opening up/lockingup of Practice premises and maintaining security in accordance with practice protocols.
• Deal with general telephone enquiries from patients and general public.
• Register new patients.
• Processing and distributing incoming (and outgoing) mail.
• Filing and retrieving paper notes.
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Ordering, reordering and monitoring of stationery and other supplies.
• Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy.

3. Appointments.

• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
• Taking messages and passing on information to relevant team members.
• Using your own judgement and communication skills, ensure that patients with no prior appointment, but who need an urgent consultation, are seen in a logical and nondisruptive manner.

Job Types:
Part-time, Permanent

Part-time hours: 30-35 per week


Salary:
£10.00-£12.00 per hour


Schedule:

• Day shift
• Monday to Friday
• No weekends
• Overtime

COVID-19 considerations:
All Primary Care Health staff members will be required to observe current Public Health England and Local Infection. Prevention Control procedures.


Ability to commute/relocate:

• Nottingham, NG7 5HY: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Work Location:
One location


Reference ID:
HG/Admin/Sec Aug22