General Practice Assistant - Nottingham, United Kingdom - High Green Medical Practice

Description

Job Title
General Practice Assistant (GPA)


Hours
37.5 hrs per week

(minimum 30 hours)


Contract

Pay scale
£23,946 per annum


Line Manager
Practice Manager / Operations Care Coordinator


Job Summary

The Radford & Mary Potter PCN (R&MP) consists of five practices and are looking for an enthusiastic, confident, flexible, and highly organised person to work within the Primary Care Network (PCN) Team as a General Practice Assistant.

A GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

Duties
Sorting all clinical post and prioritising for the GP in terms of

actions. Signposting some post to others such as clinical

pharmacist etc.

• Extracting all information from clinical letters that needs coding

and adding to notes

• Arranging appointments, referrals, tests and follow up

appointments of patients

• Preparing patients prior to going in to see the GP, taking a brief

history and basic readings in readiness for the GP appointment.

• Dipping urine, taking blood pressure, ECGs & phlebotomy
• Completing basic (nonopinion) forms and core elements of some

forms for the GP to approve and sign such as insurance forms,

mortgage, benefits agency forms etc

• Explaining treatment procedures to patients
• Helping the GP liaise with outside agencies e.g. getting an on call

doctor on the phone to ask advice or arrange admission while the

GP can continue with their consultation(s)

• Support the GP with immunisations/wound care

Confidentiality
In the course of seeking treatment, patients entrust us with, or

allow us to gather, sensitive information in relation to their health

and other matters. They do so in confidence and have the right

to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this Job Description,

the post-holder may have access to confidential information

relating to patients and their carers, practice staff and other

healthcare workers. They may also have access to information

relating to the Practice as a business organisation. All such

information from any source is to be regarded as strictly

confidential

• Information relating to patients, carers, colleagues, other

healthcare workers or the business of the Practice may only be

divulged to authorised persons in accordance with the Practice

policies and procedures relating to confidentiality and the

protection of personal and sensitive data


Health & Safety
The post-holder will assist in promoting and maintaining their own and

others' health, safety and security as defined in the Practice Health &

Safety Policy, to include:

• Using personal security systems within the workplace according

to Practice guidelines

• Identifying the risks involved in work activities and undertaking

such activities in a way that manages those risks

• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work

areas in a tidy and safe way and free from hazards

• Reporting potential risks identified

Personal/Professional Development
Post holder will be expected to hold a GP Assistant Certificate qualification or


working towards qualifying:
Participation in an annual individual performance review,

including taking responsibility for maintaining a record of own


Personal and/or professional development

• Taking responsibility for own development, learning and

performance and demonstrating skills and activities to others who

are undertaking similar work

• Attend all relevant annual updates
• Inform the lead GP of any concerns regarding GPA role and any

professional development needed

• Be aware of own professional boundaries and what to do when

you have reached them


Equality and Diversity

• Acting in a way that recognises the importance of people's rights,

interpreting them in a way that is consistent with Practice

procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients,

carers and colleagues

• Behaving in a manner which is welcoming to and of the individual,

is non-judgmental and respects their circumstances, feelings

priorities and rights.

• Acting in a way that recognizes the importance of people's rights,

interpreting them in a way that is consistent with Practice

procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients,

carers and colleagues

• Behaving in a manner which is welcoming to and of the individual,

is non-judgmental and respects their circumstances, feelings

priorities and rights.


Quality
The post-holder will strive to maintain quality within the Practice, and


will:

• Alert other team members to issues of quality and risk
• Work to practice protocols
• Assess own performance and