- Act as a key point of contact in communication with the administration, stock and management teams to resolve problems or issues that have been identified within the warehouse.
- Prepare and complete shift handover documents fully and distribute data captured on tracking documents for the next shift to ensure seamless shift transition and operational continuation.
- Ensure 1 Safety conversation is conducted per day and uploaded in line with HSQE and distribution centre requirements
- Performance management of operatives using autostore, warehouse management system tools and creating corrective plans to improve individuals.
- Create training plans with the support team to ensure you have the relevant skills mix on your shift that aligns with the capability planning tool.
- Ensure all compliance requirements are met with regards to key control, key logs, radio logs, scanner logs, MHE-pre-op check sheet.
- Ensure that the maintenance programme schedule meets requirements and audit guidelines.
- Ensuring all shortage forms are signed and that the team perform within outlined customer requirements.
- Manage and oversee all Warehouse admin/ Allocators/Operatives on your shift to ensure that they all follow correct processes and procedures.
- Monitor all VOR MHE and escalate accordingly any MHE over 48 hours of being non operational.
- You will be responsible for the completion of all safe and legal and make sure that they are signed off with monthly WM check.
- You will drive towards delivering a multi skilled team that can cross over to any department on site .
- You will manage your team and ensure compliance to people process and policy.
- Responsible for the talent management and development of your team .
- Identify progression opportunity and align especially with PDP's
- Assist with any business critical task/projects.
- Passion for delivering an exceptional customer service experience.
- Attention to detail/ accuracy.
- Good geographical knowledge.
- Proficient in computer literacy including Microsoft Excel, PowerPoint and Outlook.
- SAP experience.
- Excellent communication skills in order to deliver accurate information.
- Ability to work in a fast paced environment.
- Conscientious and reliable with adaptable attitude..
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