Customer Service Advisor - Northampton, United Kingdom - ACS Recruitment Solutions Ltd

ACS Recruitment Solutions Ltd
ACS Recruitment Solutions Ltd
Verified Company
Northampton, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Advisor

Northampton (NN5)

Monday - Friday | 8AM-5PM on a rotational basis to include 1 in 2 weekend days per month ( time back given in the week ) only ever working 5 days per week.

Hourly rate - £9.76 per hour
**Temporary

  • Permanent (after 12 successful weeks)**We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer,or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you.

Duties

  • Inbound customer calls relating to queries around the delivery of their goods
  • Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location
  • Booking in deliveries with customers
  • Updating and maintaining the database with address details, or updates on the query
  • Exceptional customer service skills
  • Exceptional communication skills both written and verbal
  • Happy to be on the phone
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