Retail Administrator - Hall Green, United Kingdom - RecFlex

RecFlex

Verified Company

Hall Green, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Retail Administrator

Salary:
£25,000

Location:
Hall Green, Birmingham

Hours:
Tuesday to Saturday 9am - 5pm

Description:

Working for a successful and well-established retail company, we are recruiting for an efficient, organised and personable individual to support the growth and success of a small team by being responsible for assisting with the administration, whilst ensuring customers receive a first-class experience from start to finish.

Key Duties:

Offer an excellent customer service experience face to face and over the phone, by maintaining customer relationships to ensure repeat business
Assist with stock control and checks to ensure inventory records are accurate
Taking orders and seeing through from start to finish
Upselling of products, and taking care of any customer concerns or complaints that may arise
Assist with booking survey and fitting appointments with the customers
Assist with monitoring installation standards
Assist with monitoring the daytoday financial operations within the company, such as invoicing and credit control
Updating the systems with order information
Ensure up to date employment law/health and safety regulations are adhered to and guidance is provided to employees
Attend any training, seminars, exhibitions etc.; deemed relevant to the role

Key Skills/Experience Required:

Full product training will be given, however, experience in a similar role is essential
The ability to follow a process through from start to finish
Excellent organisation skills, accuracy and attention to detail with excellent customer service skills and experience
A friendly, approachable manner with the ability to multi task and prioritise with a can do attitude
A good understanding of maths and measurements
Experience of suggesting and implementing new procedures

This is an excellent role for an experienced Administrator to work in a varied role within a busy, friendly environment.

In return you will receive a salary of £25,000 depending on experience.

Job Types:
Full-time, Permanent

Pay:
£24,000.00-£25,000.00 per year

Benefits: