Training Coordinator - Solihull, United Kingdom - RecFlex

RecFlex

Verified Company

Solihull, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Training Co-ordinator

Salary:
£24,500

Benefits:
26 days holiday, pension enrolment from first day, private medical insurance, option to buy and sell annual leave and much more

Location:
Shirley - onsite car parking

Hours:
HYBRID - 37 hours - Monday - Friday , early finish on a Friday - Tuesday & Friday at Home
Seeking a role within a fast-paced environment?

Possess excellent coordination and administration skills?

Confident, driven and able to work to tight deadlines?

If yes, we would love to hear from you

Description:

Our client within the education sector is recruiting for a Training Co-ordinator to join their team.

With a passion to learn, my client will offer full support, and everything needed to carry out the role in the most effective and successful way.

Working within a fast-paced environment you will be responsible for providing the administrative support to coordinate training courses and support delegates and trainers.

Key Duties:

Responsible for the coordination of CPD accreditation for qualifications, training and events
Responsible for the coordination of webinars
Responsible for the coordination of public and inhouse training courses
Accurately process training bookings
Issue delegate communications
Add future training course dates (ideally six months in advance) to the CRM, to advertise via the website
Confirm and cancel courses and schedule on a weekly basis and updating the schedule
Sourcing of trainers once courses have been confirmed
Raise PO is via WAP
Request venues and accommodation where required via the events team for external training courses (face to face)
Ensure the learning platforms are available and accurate before training courses go live
Provide telephone support to customers and stakeholders
Maintain open communication with the team to ensure efficiency
Follow relevant ISO 9001 processes to complete tasks
Support the Training Manager with helping to achieve the overall departmental strategy
Assist in the maintenance of all documentation such as customer correspondence, booking forms and training course information, to ensure accuracy and data retention policies are adhered to
Other ad hoc administrative duties required to support the business

Person Specification:

Data entry experience and intermediate levels of IT literacy
Ability to meet deadlines whilst maintaining a high standard
Proactive approach to challenges
Process driven
Good oral and written communication skills
Attention to detail
Flexibility and determination
Selfmotivated with a positive attitude
Deliver customer service to best of their ability
Excellent knowledge of Microsoft office packages
Excellent communication skills
Time management skills

Benefits: 26 days holiday, pension enrolment from first day, private medical insurance, option to buy and sell annual leave and much more

Job Types:
Full-time, Permanent

Salary:
£24,500.00 per year

Benefits: