- Daily processing of web billing invoices, by uploading these to the various customer portals
- Responsible for managing a portfolio of accounts, as assigned
- Driving collections activities to ensure timely payments from customers
- Review, investigate, and follow up on customer disputes to ensure these are resolved promptly
- Develop relationships with internal stakeholders to drive prompt resolutions to outstanding queries
- Ability to analyze and reconcile accounts
- Attend calls with internal stakeholders to discuss issues and agree resolutions
- Minimum 5 GCSE's (or equivalent) including Math & English
- Demonstrable Account Receivable experience
- Excellent Japanese oral and written communication skills
- Proficient skills in Microsoft Office applications (Word, Excel, PowerPoint)
- Ability to have difficult conversations with tact and diplomacy
- Strong organizational and analytical skills
- Capable of reviewing, investigating, and following up on disputes to ensure these are resolved promptly.
- Ability to multi-task and effectively to ensure deadlines at met
- Previous experience with web billing (uploading to customer portals) would be beneficial
- Competitive Annual Salary
- Pension
- Annual Bonus
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Japanese Speaking Collections Analyst - Swindon, United Kingdom - Catalent
Description
Catalent Pharma Solutions are seeking a Japanese Speaking Collections Analyst to join our team based in Swindon .
Your role as a Japanese Speaking Collections Analyst will see you perform a crucial role as part of a larger finance team.
The key objective of the Collections Analyst is to drive cash collection and maximum cashflow to the business by ensuring that customers pay their outstanding debts in line with the payment terms agreed.
You must ensure that all web billing invoices are uploaded to customer portals on the day of receipt, that customers are contacted to request payment of outstanding invoices (in line with the guidelines provided) and that queries are investigated promptly and followed up to conclusion.
The Role
The Candidate
Position Benefits
Catalent offers rewarding opportunities to further your career Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve. As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone's safety. The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.
personal initiative. dynamic pace. meaningful work.
Visit to explore career opportunities.
Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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