Facilities Management Coordinator - Bristol, United Kingdom - Bristol Waste Company

Bristol Waste Company

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

SALARY:
£28,000 Per Annum

HOURS: 40 hours per week, worked Monday - Friday

LOCATION:
Brunel Lock/Albert Road, Bristol

Facilities Management Coordinator

Purpose of the role:

To assist the Finance Transactional Team with coordination and all related administrative & finance support for all Revenue streams in Bristol Waste Company.

Key Responsibilities:

Oversee and undertake administration in relation to Bristol Waste's Facilities Management division, acting as the main point of contract for FM queries and coordinating required administration activity with the associated administration assistant and wider team
Coordinating schedules and information for cleaning, cash in transit and security activities
Ensuring accurate recording of all ad hoc work, including variable 3rd party invoicing and other recharging responsibilities
Management and support of systems used across operations, such as Ezitracker, RingGo, iTrent, Ofcom and the Clean Air Zone account
Issue Bristol City Council ID access cards and complete annual audits of these checks for compliance
Working with colleagues across the business, complete annual compliance audits on items such as driver's licence checks, DBS checks and SIA licence checks
Support finance activity in relation to FM as required, including but not limited to raising invoices and processing purchase orders
Work with the PPE and General Orders Coordinator to ensure FM has required PPE and stock
Support cash in transit/ Imprest process as required
General admin support as required by the management and operations team including absence inputting, overtime checks, note taking and monitoring action plans
Preparation and distribution of business documents as appropriate, such as treasury files and parking services information
Compile and maintain resource administration, including local records systems and management information
Undertake general reception duties and welcoming visitors when required
Operate job allocation systems, ensuring that all required response times are applied, following up queries with management as required and updating jobs with notes
Raising and GRNing Purchase Orders
Assisting operational staff
Any other reasonable management requests that will enable you to fulfil your role

Essential Requirements for the Role:

Proven competence in administration
Ability to provide exceptional customer service is a given
Good teamworking skills and the confidence to lead and motivate others
Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations
Strong analytical skills and experience of using data to identify trends and assess customer satisfaction levels.
Able to think strategically and make decisions that will improve customer and residents overall experience and solve problems.
Relevant experience of maintaining and manipulating computerised/paperbased data/information
Demonstrable numeracy skills and be capable of undertaking accurate financial and other calculations
The ability to prioritise tasks and work under pressure
A problemsolving approach to work
Flexibility and adaptability to changing workloads
Being highly organised and detailorientated is a given
A cando attitude
High level of personal integrity
Ability to handle information securely and confidentially
Decisionmaking skills

Full Job Description can be provided upon request.

Our Benefits:

Depending on your role we provide an employer contribution of up to 5% into the company pension scheme.
Generous annual leave package with 25 days annual leave days plus 8 bank holidays.
Support for Mental Health, we have an BUPA Employee Assistance Programme that provides support in a variety of different areas such as Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All free for our colleagues.
Because we value our colleagues so much, we want to recruit more employees just like them. Which is why we have our employee referral scheme.
Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
Employee recognition awards and long service awards. To celebrate our colleagues wherever they are on their journey with us. We recognise and celebrate talent.
Flexible working, we recognise that everyone is different and strive to create an environment that supports all colleagues. We have introduced a hybrid working model where possible and actively encourage parttime working, job sharin