Head of Property Services - Birmingham, United Kingdom - Citizen

Citizen

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Permanent and Full time, 37 hours
We are brave, we are ambitious, we are honest, and we are Citizen

At Citizen we are very proud to be able to give tens of thousands of people across the West Midlands one of the most important things they will ever have - a home and a foundation for their life.

We believe passionately in our purpose and our teamwork towards it every day.

As one of the biggest housing associations in the UK, we have a rich history and an even brighter future.

In 2023 we launched the most ambitious business strategy in our history.

This is a rare opportunity to join our Asset Management Team and play a central role to drive forward our objectives and shape our future.

In this crucial role you will be responsible for delivering our ambitious investment programme, major projects and property services with a £35m annual budget.

You'll lead an experienced team and have the chance to build and develop the team you manage. You will play an important role improving our services and implementing our Asset Management Strategy.

In housing you can make a real difference, the role of Head of Property Services will involve:

The full autonomy for delivering the major works and investment programme ensuring it maximises customer involvement and delivery against the Key Performance Indicators.
Leading multidisciplinary teams that deliver substantial projects and programmes, (inclusive of planned/cyclical/capital compliance and major works), to ensure statutory obligations/regulatory undertakings are met.
Implementation of a systematic approach to identifying and resolving building defects across property archetypes.
Managing an annual budget of £35m.

As Head of Property Services, we need you to have:

Experience in managing relationships at senior/Board/Executive levels with authority and credibility.
Excellent analytical evaluation skills, with ability to exercise sound professional judgement and reach conclusions.
Excellent oral and written communication skills effective for a wide range of audiences.
A confident relationship builder, keen to work visibly and provide both vision and focus within the Asset Team, enabling the delivery of a bestinclass Investment programme for our customers.
Experience in procurement and delivery of major works programmes including contract management and significant operational budgetary control
Experience of project management including effective stakeholder consultation and monitoring of customer satisfaction.
Knowledge and understanding of the legislative frameworks applicable to the building/construction and social housing sectors.

Our people are everything and we offer:

Opportunities for salary progression, which is directly linked to performance reviews

- 'Live work better' scheme which actively encourages work-life balance

Annual leave starts at 25 days per year, increasing with length of service
Enhanced family leave

Company Pension

Citizen match up to 10%
If part of the pension scheme you are entitled to Life cover (three times your annual salary)
Organisational Sick Pay (benefit increases with length of service)
EAP a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling
Medicash scheme which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more
Organisational Sick Pay (benefit increases with length of service)
Recognition through our Employee Excellence Awards
Representation opportunities on our Staff Consultative Forum
Access to Citizen's Wellbeing platform
Employee Excellence Awards (winners receive extra days annual leave that year)
Occupational Health
We believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave

Here at Citizen, our purpose is to provide homes that are a foundation for life.

With over fifty years of experience, we have grown to be one of the UK's most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.

There are some fundamental challenges people in our communities' face, and we want to be an organisation which can help them deal with these.

So, we are working to solve some of the most pressing issues around housing and homelessness.

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect.

As part of our recruitment process, we carry out robust safeguarding checks.

Closing date: 31 August 2023

Interview date: 1 September 2023

INDHIGH
This is a great opportunity for you to join one of the UK's most trusted social housing providers.

Citizen owns and manages 30,000 homes across the