Quality Assurance Coordinator - Mansfield, United Kingdom - Carter Brown - The Expert Service

Carter Brown - The Expert Service

Verified Company

Mansfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Carter Brown Expert Services, part of the Core Assets Group, are looking to recruit a
Proof Reader/

Quality Assurance Coordinator to join their team in
Mansfield to provide ongoing professional support to a dynamic and growing service.

The role will be responsible for the proofreading of reports filed to our service by our associate Psychologists, Psychiatrists, Independent Social Workers and Paediatricians.

The proofreading and quality assurance role is to ensure that the reports filed have a high level of spelling and grammar and also meet the remit and deadlines as instructed by our clients (Solicitors, Courts, Local Authorities and independent organisations).

The reports submitted are within family law, criminal law and private law proceedings or on behalf of Organisations.

DUTIES INCLUDE:

To collate weekly numbers of reports due to the service and produce a reports list for the team to work from.
To check our bespoke database each day for reports due, checking for agreed extensions to filing dates and, updated reports list accordingly.
To liaise with other teams regarding any queries over late filing, missing statutory checks or documents.
To ensure that reports are in the agreed format.
To ensure that all reports are read thoroughly and checked for grammatical, typographical and formatting errors.
To ensure reports are checked against Letters of Instruction for accuracy and to ensure that instructions have been answered as directed by the client.
To ensure all adoption and fostering reports are 'panel ready'.
To return report to expert associates with highlighted errors for them to rectify. When timescales are unavoidably tight, the corrections may need to be made by the proofreader.
Attend regular training delivered by the Quality Assurance Team Leader and Practice Lead

ESSENTIAL CRITERIA: