Telesales Representative - Birmingham, United Kingdom - Carter Brown - The Expert Service

Carter Brown - The Expert Service
Carter Brown - The Expert Service
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Telesales Representative

Company:
Carter Brown

Location:
Hybrid - Office Bases: Mansfield, Nottinghamshire or Birmingham

Salary:
£22,000 per annum plus OTE

Reporting to:
Head of Business Development

About Us:
Carter Brown is a leading provider of expert witness assessment services in the UK. We specialise in delivering high-quality assessments for a range of clients, including solicitors, courts, local authorities, panels, and organizations.

With a commitment to excellence and professionalism, we strive to make a positive impact on the lives of those we serve.


Job Description:

We are seeking a motivated and results-driven Telesales Representative to join our dynamic team at Carter Brown.

In this role, you will be responsible for generating sales leads from our core client base and new markets and converting them into opportunities for our assessment services.

Your primary focus will be on outbound calling to prospective clients, building rapport, and effectively communicating the value of our services.


Key Responsibilities:

  • Conduct outbound calls to prospective clients to introduce Carter Brown's assessment services and identify potential opportunities.
  • Maintain knowledge of industry changes and conduct competitor research
  • Qualify leads and assess their needs to determine the suitability of our services.
  • Collaborate closely with the wider teams including marketing, case handlers and referrals.
  • Prepare weekly activity reports
  • Achieve and exceed monthly/quarterly sales targets and KPIs.

Requirements:


  • Proven experience in telesales or a similar role (minimum 1 year)
  • Excellent communication and interpersonal skills.
  • Strong negotiation and persuasion abilities.
  • Selfmotivated with a positive attitude and a willingness to learn.
  • Ability to work well independently as well as part of a team.
  • Proficiency in Microsoft Office and CRM software.
  • A passion for sales and a drive to succeed.

Benefits:


  • 25 days annual leave plus bank holidays (rising to 30 days after 3 years)
  • Competitive salary with performancebased incentives.
  • Comprehensive training and ongoing support.
  • Employee reward platform

How to Apply:


Pay:
From £22,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Discounted or free food
  • Free parking
  • Gym membership
  • Onsite parking
  • Sick pay
  • Work from home

Schedule:

  • Monday to Friday
  • Overtime

Supplemental pay types:

  • Bonus scheme

Work Location:
Hybrid remote in Birmingham

Application deadline: 15/05/2024
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