Academic Administrator - London, United Kingdom - London School of Science and Technology (LSST)
Description
At the London School of Science & Technology (LSST), we strive to profoundly impact the way people and organisations contribute to the world.
We are a leading provider of Higher Education within the UK, with over
6000 students across
5 campuses (in
London, Luton and Birmingham) and partnerships with the University of West London, De Montford University and Buckinghamshire New University.
Job purpose:
The Academic Administrator provides administrative support to seniors (especially to L&T and the CEO). Manage enquiries from different school departments. Work with seniors, other bodies and task/project groups, assist with recruitment (if needed), or alumni relations and marketing activities.
Key Responsibilities (Not limited too):
- Ensuring that seniors receive timely and accurate information.
- To provide a comprehensive administrative service to permanent senior staff and their groups.
- Supporting, assisting and overseeing the additional academic/nonacademic projects within the school/college.
- Preparing correspondence, reports, papers, and slides, arranging room bookings, and assisting with other school/college events.
- To receive and respond to visitors and telephone callers in a customerfocused and responsive manner, dealing with the majority of callers and referring to others as necessary.
- To manage and maintain office systems and procedures e.g. electronic and paper filing.
- To manage travel arrangements (if needed) for nominated staff and their groups, both in the UK and abroad.
- To place online orders to outside suppliers.
- To use initiative to develop administrative procedures which respond to the needs of the department and its staff.
- To assist with any adhoc or planned projects as instructed by the seniors.
- Assists with training and overseeing any tasks/projects for the academic department.
- Assists with administrative support to a team of seniors and the CEO.
- Deal with queries and complaints procedures
- Use information systems and prepare reports and statistics for both internal and external use.
- Collaborate with other administrative staff.
- Organise and facilitate a variety of educational or social activities.
- To develop good working relationships and maintain good communication with other support staff colleagues, and other departments and services within the School/College.
- To work flexibly as a member of a team providing the full range of administrative support to senior academics.
- To take responsibility for your own professional training and development.
Skills and abilities:
- Excellent written and verbal communication skills.
- Ability to work well under pressure, prioritise workload and show initiative.
- Ability to perform routine and nonroutine tasks effectively and in a timely manner.
- Excellent IT skills, including Microsoft Teams, Word, Excel, PowerPoint, Access, and Outlook.
- Excellent interpersonal skills and ability to deal with confidential matters with complete discretion.
- Ability to work independently and as a member of a team.
- Ability to work well under pressure with mínimal supervision, to multitask, to prioritise workflow independently, to work to deadlines and show initiative.
- Ability to develop good working relationships with external third parties and others.
- Ability to work flexibly, particularly when deadlines need to be met e.g. to meet deadlines and when organising large meetings.
- Ability to pay close attention to detail.
Qualifications/experience required:
- Minimum to degree level.
- Experience in a similar role in a school, college or university setting.
- Strong organisational, interpersonal, and communication skills.
- Familiarity with academic policies and regulations.
- Experience working with students, campuses, and staff in an educational setting.
- Ability to work independently and as part of a team.
- Attention to detail to avoid mistakes.
- The ability to cope with a heavy workload and frequent interruptions.
- The ability to deal positively with change.
Job Types:
Full-time, Permanent
Schedule:
- Monday to Friday
Work Location:
In person
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