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Herne Bay

    Site Manager required ASAP - Herne Bay, Kent, United Kingdom - Westerleigh Group

    Westerleigh Group
    Westerleigh Group Herne Bay, Kent, United Kingdom

    3 weeks ago

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    Description
    Job Description Crematorium Site Manager
    Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis
    40 hours per week
    33,000 - £40,000 per annum + Site performance bonus + Benefits
    Permanent role

    You will also be responsible for the day-to-day operations and performance of the site, taking ownership of health & safety, budgeting / P&L, and ensuring that standards and compliance are upheld.

    To set you up for success, you will undertake extensive training at your site but also at some of our other local sites with experienced Site Managers.

    You will lead and develop your site team, ensuring that the culture reflects our values, and that our reputation for quality and exceptional care for families is maintained.

    Our crematoria play an important part of the local communities that we serve. Working closely with the local community and local Funeral Directors will be of paramount importance.

    Lead, develop and manage your site team in all aspects of day to day business including monitoring performance in relation to KPI's and budget.

    Community engagement with charities / community groups.

    Commercial performance - including undertaking site reviews and reporting of site performance against budget and KPI's to Head of Division.

    Optimise the efficient use of site staff, facilities equipment, supplies, consumables and support services.
    Support Group projects, as required.
    Ensure facilities, buildings and grounds are maintained and are fit for purpose.

    Continue building strong relationships with Funeral Directors in the area through engagement activities and promotion of the Westerleigh brand.

    Quality
    Engage with quality audits and respond appropriately to findings.
    Monitor customer feedback in accordance with policy.
    Ensure the highest standards of health and safety and quality compliance.

    Ad hoc work – e.g. a Christmas service or making sure the site is tidy and presentable.

    Commercial acumen and comfortable to work with financials including managing your site P&L.

    Ability to build strong relationships with customers and the local community, marketing your site to raise awareness of what we do.

    Good IT skills and comfortable with Word / Excel and emails.


    Westerleigh Group has been building and managing Crematoria for over 30 years and we care for over 60,000 cremations and burials every year.

    We have established a reputation for creating beautifully landscaped, high quality and peaceful facilities where families can remember and celebrate the life of their loved ones.

    We play an active part in the local communities that we serve and in 2023 our sites have raised over £400,000 to support local charitable causes and projects.

    If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly make a difference every day to the families that we serve.

    Site performance bonus
    ~33 days holiday (Includes 8 days bank holiday)
    ~ Life Assurance
    ~ A choice between 7% employer pension contribution or 5% contribution + private healthcare cover (Private Medical Scheme)
    ~ Access to a wide range of retail discounts and wellbeing support
    ~ Employee Assistance / Occupational health support Program
    ~ Immediate family
    ~ Enhanced maternity & paternity pay
    ~ Recognition scheme
    ~ Smart uniform and PPE provided
    ~ Free parking
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