Scheduling Team Leader - Leicester, United Kingdom - Cadent Gas
Description
Location:
GB, LE2 8TG- Advertised Salary: £40,843 - £48,050 depending on skills & experience- Job Function: Operations- Working Hours: 42- Location Type:
- Contract Type: Permanent
- Req ID: 553
About Us
At Cadent we're excited to be part of the future of UK energy We've got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
Together we're shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.
Job Purpose:
As the Team Leader you will be responsible for analysing and interpreting data to manage operational and performance within the Control Tower team.
What you'll get to work on:
- Managing a team to ensure the provision of a performance orientated, cost effective, customer focused service
- Providing direction to the team during resilience events (Business Continuity / Incident Management) whilst demonstrating control and adherence to process
- Working within and promoting the philosophy of safe team working
- Ensuring the operational plans are created accurately as per the designs from the Technical Planners
- Responding to and managing queries and escalations ensuring accurate advice and guidance is consistently applied
- Monitoring team performance and coaching individuals to support continuous improvement
- Escalating any plan deviations so as not to break customer promises
Who are we looking for:
- Previous experience in a similar position
- Working knowledge of HR policies and procedures
- High level knowledge of core IS system
- Able to work with Internal and External stakeholders effectively
- Great communication skills
- Highly motivated to drive change and implement new initiative ways of working
- Able to work different work patterns to support business needs
- Someone that can lead a small team and drive performance improvement
What's In It For You
Here at Cadent, we are committed to supporting our employees to get the best out of themselves.
For this role in particular we can offer:
- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities
Why Join Us
We offer a host of benefits to suit your lifestyle and support your well-being
These include:
- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:
- Flexible working
- Strong commitments to ED&I
- Generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a 'Gympass' scheme providing free or heavily subsidised local gym memberships
We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it.
Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what's possible for the role.
Diversity and Inclusion
Don't meet every single requirement listed?
We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive (disability) and the Cadent Military Community can't wait to welcome you
Circle Back Initiative
Be part of something big. Help shape the future of gas for generations to come.
**What's next?
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