1st Line IT Technician - Leeds, United Kingdom - Circle Recruitment
Description
1st Line IT Technician - Leeds - Up to £21,000 per annumIT Support - 1st Line
- Office 36
- Active Directory
- Windows
A 1st Line IT Technician with hands-on experience and knowledge of Active Directory, Networking, Office 365, and Windows is required by a multiple award-winning company in within the Telecoms and IT provider sectors.
This is a great opportunity for someonewho wants to develop or step into a career working for an award-winning Leeds based company.
They are seen within their industry as one of the best companies to work for.Key Skills and Knowledge:
- Office 36
- Basic Networking
- Active Directory
- Windows
- Helpdesk Ticketing systems
Day-to-day responsibilities:
- Logging and updating calls, notes, and tickets onto the system
- Seeing issues through to resolutions
- Proper and efficient escalations of tickets/issues when needed
- Advising and training customers
- Promote products and services provided
In addition to the starting salary of up to £21,000 per annum, my client is offering a variety of benefits (Including but not limited to):
- Onsite Parking
- Company pension
- Gym membership
- Sick pay
- Profit Sharing
- Work from home opportunities
- Bonus scheme
- Commission pays
- Performance bonus
- Overtime
- Office 36
- Active Directory
- Windows
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