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    Patient Catering Supervisor - Leeds, United Kingdom - Leeds Teaching Hospitals

    Leeds Teaching Hospitals
    Leeds Teaching Hospitals Leeds, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    An exciting opportunity has arisen within the Patient Catering team at Leeds Teaching Hospitals for a Catering Supervisor who is passionate about driving the Patient catering service. The Patient catering service is already rated within the top 10 trusts in the county according to the 2022 PLACE assessment, and we have ambitions to evolve this further

    The post holder will be responsible for leading a team of 26 staff in the production of a range of meal items (salads, sandwiches, desserts) as well as the ordering and delivery control of a range of bought in ambient, chilled and frozen meal items. The post holder will also be key in the development of new home made ranges of items

    The role is full time ( hrs per week), and follows a 2 week rolling shift pattern working various shift days including alternate weekends between 630am 430pm.

    Please note, this is not a retail service or patient facing role but is based at the Receipt and Distribution Unit (RADU) based at Seacroft Hospital. This role involves working within a chilled production environment of between 5-10oC and occasionally within freezer at -18oC, environmental PPE is provided.

    The recruitment process, after short listing, includes a short IT test and interview questions. The anticipated interview date is 22/05/24.

    Main duties of the job

    You will be responsible for the direct management of Patient Catering Staff on daily operational matters, , rotas, performance management, sickness management, appraisals, etc. You will manage food safety compliance in all aspects at the Receipt and Distribution Unit (RADU) based at Seacroft Hospital.

    You will play an active role in the ongoing development of the catering service and drive patient menu development. Looking at ways to maintain or improve the efficiency of services and systems already used. Raising and taking proactive action on poor product quality in line with the department systems & procedures. Ensuring orders to suppliers are raised in a timely manner and in line with historical and reactive service needs.

    We are seeking a candidate who can engage & motivate staff and colleagues to ensure delivery of a high standard patient catering service. You will provide assurance through training, coaching and mentoring as well as reviewing local processes and evaluation of various information sources with an emphasis on improving the patient experience.

    About us

    LeedsTeaching Hospitals is one of the largest employers in Leeds, employing over20,000 staff and providing care to million patients every year. TheFacilities team keep the Trust's sites running and manage one of the largestestate portfolios across the NHS. With approx. 2300 staff working acrossEstates and Facilities, we provide a range of management services and ensureour buildings and environments are fit for purpose, clean and safe.

    Whetherwe're cleaning wards, maintaining buildings, monitoring environmental impact,providing staff childcare, delivering hot meals to patients or patrolling oursites, we support the delivery of patient care.

    Guidedby our Leeds Way Values, we are committed to creating the best place to workand being the employer of choice. By joining the team, you'll have access to afriendly support network with ongoing training, career progression and anexcellent benefits package.

    Leeds Teaching Hospitals is committed to our processof redeploying 'at risk' members of our existing workforce to new roles. Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed. If you doexperience a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions.

    Job description

    Job responsibilities

    A full job description is attached but key duties include:

    Supervise the patient catering service provision in relation to the RADU and its activities.

    Ensure compliance with relevant standards and reporting systems and be able to mitigate risks against service delivery.

    Organising resources including staffing, technical equipment, stationary materials. Be responsible for the raising of stock orders to match the service needs using current & historical uptake levels

    Responsibility for managing staff, including conduct, health and wellbeing/attendance, annual leave, induction, appraisals, task performance management, training and development, maintaining safe staffing levels, work planning, updating staff and pay related records.

    Participate in the development of new procedures and changes to service provision.

    Be a principle point of contact to address patient catering related issues or complaints and provide suitable resolutions.

    Carry out assessments and audits for assurance and to improve service delivery

    Utilise all technical systems for the efficient and effective management and delivery of all patient catering services.

    Person Specification

    Additional Requirements

    Essential

  • Cultural awareness and a positive approach to diversity.

    • Experience

    Essential

  • Experience of managing staff and dealing with a range of HR issues such as: performance, attendance, workforce planning, etc.
  • Describe the key elements needed to deliver a successful catering service and your experience in each area.
  • Understanding the impact and risks of service delivery in an acute hospital environment Evidence of leading and developing service improvements

    • Desirable

  • Understanding of different dietary requirements and the impact of nutrition on patient recovery

    • Skills & Behaviours

    Essential

  • Computer literate with experience of using data management and technical systems.
  • Good communication skills: provide examples of where you have used influencing or conflict resolution skills to achieve a positive outcome.

    • Desirable

  • Understanding of cooking techniques and food performance.

    • Qualifications

    Essential

  • Level 3 Team leadership/Management (or ability to obtain within 6 months of appointment)
  • A professional catering qualification
  • Level 3 food hygiene (or ability to obtain within 6 months of appointment)

    • Desirable

  • Health and Safety or HACCP Level 3 qualification
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