Patient Access Officer Outpatients - London, United Kingdom - HCA Healthcare UK

HCA Healthcare UK

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_This is your opportunity to become a vital part of the UK's largest private healthcare provider, specialists in complex care._

Location:
The Harley Street Clinic

Department:
Outpatients

Contract:
Permanent & full time hours/week on rotational shift basis

Salary:
£25,000 per annum dependent on skills & experience

Employment Package:

We will look after you with private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards.

Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses.

About the Role
We have an exciting opportunity for a Patient Access Officer. As a Patient Access Officer, you will play a vital role in delivering a high-quality service to our patients.

Your duties as a Patient Access Officer will include providing a comprehensive range of administrative services to, consultants and other third parties that will assist in promoting the successful management of all aspects needed to facilitate a seamless patient pathway.

Duties include but are not limited to:

Facilitate the patient's experience by providing a world class service to our patients through a seamless patient journey with a high level of customer care at all times
Maintain accurate and up to date information on the hospital database during the patient journey
Formally preregister or register all patients and guarantee 100% accuracy when requesting and transferring information to HCA databases
Ensure all relevant Patient documents are signed and scanned to the patient accounts including patient registration form and selfpay agreement for each visit
Respond to telephone, written and face to face queries
Respond promptly to any patient/third party requests.
Manage patient waiting areas to ensure the Patient Access Service run smoothly
Coordinate and facilitate all outpatient bookings where applicable
Adhere to a flexible work pattern often at short notice

Ideally, we are looking for someone with:

Previous Administrative experience is essential, ideally private
Computer literacy including Microsoft Office
Excel
Good general level of education
Excel

lent spoken and written English

Knowledge of relevant hospital policies and procedures
Excel

lent communication skills

If you would like to join HCA Healthcare UK as a Patient Access Officer and be part of an organisation shaping a healthier tomorrow, we invite you to apply.

LI-JA1