Credit Controller - Glasgow, United Kingdom - SThree Internal
Description
Credit Controller:
Job reference no:
VN12256
Job type:
Permanent
Location:
Glasgow, Scotland, United Kingdom
We're delighted to share that we're recruiting for a Credit Controller to support our excellent team in building a platform that's efficient, effective, scalable, and therefore World Class.
The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries.
The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.
About us
SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with game-changing organisations across the world.
Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.
Operating through a global house of specialist recruitment brands, we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them.
What are the day-to-day tasks expected in the role?
- Manage a portfolio of client accounts ensuring invoices are paid promptly
- Utilising all available communication channels, prioritising telephone contact
- Utilise relationships with key stakeholders to drive query resolution and payment
- Ensure a best in class client experience
- Deliver monthly debt, cash collection and DSO targets
- Produce monthly customer statements
- Attend regular ledger reviews with Credit Control Manager/Team Leader
- Select and escalate accounts to Legal or Trade Debt Partners where appropriate
- Maintain accurate records in SAP
- Credit Control experience or similar
- Experience of managing a high volume ledger (desirable)
- Expert communication and presentation skills
- Ability to review data and confidently make decisions
- Great negotiator
- High degree of proficiency with Microsoft Office software (Excel, MS Word).
- Attention to detail
- The choice to work flexibly from home and the office, in line with our hybrid working principles
- Bonus linked to company and personal performance
- Generous 28 days holiday allowance, plus public holidays which can be taken at a time to suit you
- Annual leave purchase scheme
- Five days paid Caregiver/Dependant leave per annum
- Five paid days off per year for volunteering '
- Private healthcare (after qualifying period) discounted dental insurance and health care cashback scheme
- Opportunity to participate in the company share scheme
- Access to a range of retail discounts and savings
**What we stand for.
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