Operations Officer - Lawrence Hill, United Kingdom - Planning Inspectorate
Description
Details:
Reference number:
Salary:
- £26,586 - £28,064
Job grade:
- Executive Officer
Contract type: - Permanent
Business area: - PINS
- Operations
Type of role: - Administration / Corporate Support
- Operational Delivery
- Planning
Working pattern: - Flexible working, Fulltime
Number of jobs available: - 3Contents
About the job
Benefits:
Things you need to know
Location
- Bristol, South West England, BS1 6PNAbout the job
Job summary:
The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England.
The process is governed by statutory timescales and the work we do has a significant impact on people's lives, the communities where they live and the economy.
We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services.
Job description:
We are looking for motivated individuals who can work independently as well as part of multidisciplinary teams to deliver excellent customer service and provide reliable support to our Inspectors, working flexibly and competently to agreed operational performance and quality standards.
You will build effective working relationships with a variety of internal and external stakeholders and work as part of a team to share process improvements.
You will collate and process statements, documents and other information submitted by the public and other stakeholders daily, reviewing these against the relevant legislative criteria and ensuring personal and organisational data is safely stored and managed in line with our policies and procedures.
The volume of cases is increasing significantly, and these posts will provide you with a unique opportunity to join well-established, passionate teams who are committed to the success of our organisation and delivering on our business plan.
Hybrid working
Person specification:
Essential Criteria
- A high standard of written and oral skills.
- Competent IT skills including Microsoft 36
- Ability to draft wellreasoned draft decisions.
- Ability and willingness to attend hearings and visit sites across the country including overnight stays several times a year (in National Infrastructure area only)
Desirable Criteria
- A background in case processing.
- Experience of working with other Government Departments and Agencies.
Behaviours:
We'll assess you against these behaviours during the selection process:
- Working Together
- Changing and Improving
- Managing a Quality Service
- Delivering at Pace
Benefits:
- Flexible working options, including flexitime, parttime, compressed hours and home working if suitable for the role.
- A working culture which encourages inclusion and diversity.
- 25 days annual leave increasing by 1 day per year up to 30 days after 5 years, plus 1 privilege day to mark the King's birthday. In addition to the normal bank holidays.
- Generous family friendly policies.
- Fast and modern IT kit which utilises Windows 10 and Microsoft 365, enabling seamless working from home and collaboration across teams.
Selection process details:
- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Application
A Personal Statement (1000 words max): The personal statement allows you to outline your suitability for the role in more depth, expanding on your CV evidence. It is an opportunity for you to provide evidence against the essential criteria and success profile elements listed in the Person Specification page that we have specified we will be assessing.
Interview
If you are shortlisted, you will:
- Be asked to attend an interview to have a more in-depth discussion about your experience and suitability for the role
- Interviews will be a blend of Behaviour and Strength questions
Shortlist Date:
w/c 26 June 2023
Interview Date:
w/c 10 July 2023
The Planning Inspectorate is committed to finding the right person for the job.
We recruit using Success Profiles and consider the criteria you will need to demonstrate to be successful for the role, by doing this we are pushing up performance, diversifying our workforce and creating an inclusive culture.
ID and Documents
Disability Confident Interview scheme
To be considered for an interview under the scheme you must:
- have a disability defined by the Equality Act 2010
Feedback will only be provided if you attend an interview or assessment
Security:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks
Nationality requirements:
This job is broadly open to the following gr
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