Customer Service Team Leader - Havant, United Kingdom - Portsmouth Water Ltd

Portsmouth Water Ltd

Verified Company

Havant, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CUSTOMER SERVICE TEAM LEADER
Portsmouth Water is a local fresh water supply company based in Havant, Hampshire.

We have been supplying our local communities with safe and reliable drinking water for over 150 years whilst providing customers with high levels of customer service and excellent value for money.

Responsibilities Include

Managing the team to deliver exceptional levels of customer service
Drive staff engagement
Responsibility for performance management including setting targets and quality assurance
Recognise and implement changes to develop and improve customer satisfaction
Complaint Handling
Deputise for the Supervisor when required

Key Attributes

Excellent verbal, written, and nonverbal communication skills
Organisational and time management skills
Have a positive cando attitude
Takes ownership of a situation
Positive approach to Health & Safety
Strong attention to detail Requirements
Positive approach to Health & Safety

as well as working at all times in line with our values of Excellence, Future Focus and Integrity.

For an informal discussion please call Kim Rowe on

CLOSING DATE:
16 MARCH 2023

Salary:
£26,244.00-£29,340.00 per year

Benefits: