Student Living - Bath, United Kingdom - University of Bath

University of Bath
University of Bath
Verified Company
Bath, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Student Living & Guest Experience Receptions Supervisor (Part Time)

Job title Student Living & Guest Experience Receptions Supervisor (Part Time)

Department Student Living

Salary Starting from £22,630, rising to £24,144 pro rata

Grade Grade 4

Placed on Wednesday 12 April 2023

Closing date Thursday 27 April 2023

Interview date Thursday 04 May 2023

Reference FM10531

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We are looking for a part time Student Living & Guest Experience Receptions Supervisor to join our team


This role is eligible for the Campus Services New Starter and Refer a Friend bonuses.

About the role:


The Student Living & Guest Experience team are responsible for creating memorable experiences across multiple reception hubs for students, staff, visitors, and commercial guests.


Responsibilities will include:

  • Supervising and training a team of permanent and casual staff
  • Liaising with managers to ensure receptions are effectively resourced and providing a consistent service
  • Maintaining strong working relationships with other University departments and key stakeholders


With over 4,000 bedrooms on campus and in the city, we operate multiple reception hubs for students, staff, visitors, and commercial guests.


This is a permanent position working 14.6 hours over a 2 day working week (Tuesday and Wednesday only) as part of a job share, from 9am to 5.20pm.

This role requires flexibility and availability to work across a variety of locations and hours. During commercial months (June - September) the receptions are open 7 days per week between 8am - 10pm. This position would be predominantly based supervising one of the city receptions.


About you:


  • Be able to work in a fastpaced environment with conflicting priorities
  • Have previous experience in a frontline customerfocused role
  • Have the ability and a willingness to take on responsibility
  • Be experienced in supervising staff
  • Have a friendly and welcoming manner
  • Be confident and tactful in dealing with customers from diverse backgrounds

About us:

We are an equal opportunities employer and have an excellent international reputation with staff from over 60 different nations. We have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award.

We are a family-friendly University with an increasingly agile workforce.

We're also proud to be a disability confident leader and are happy to discuss any reasonable adjustments you may require.


We offer:
- a very generous employer contributory pension scheme;
- generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance;
- an excellent reward package that recognises the talents of our diverse workforce;
- a wide range of personal and professional development opportunities;
- staff uniform provided

We aim to be an inclusive university, where
difference is celebrated, respected and encouraged.

We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learning environment and organisational
culture that enhances health and wellbeing** across our community.

We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

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