Iag (Information, Advice and Guidance) Team Leader - Wembley, United Kingdom - London School of Science and Technology (LSST)

London School of Science and Technology (LSST)

Verified Company

Wembley, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses.

The team behind LSST is passionately committed to transforming lives by providing excellent education.

We believe no matter what your background, your age or personal circumstances everyone is entitled to access a good education.

We have one of the highest National Student Survey scores of 96.7%, placing us in the top 15 in the UK.

Job purpose:

We are seeking a qualified leader to help keep our company running effectively whilst managing a group of consultants in the company's new phase, through the use of their own skill and leadership.

You will be supporting the sales, marketing, and the IAG team by ensuring that the team is compliant with the policies and procedures of the organisation and offering consistency in service delivery.

You will also be responsible for leading, training and guiding each team member under your supervision.

Our ideal leader has in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing.

We're seeking a quick learner with strong negotiating skills, and someone with a track record of success who can inspire the same in others.

More importantly, we are looking for someone who has a strong background in either sales, customer service or information, advice and guidance with a real passion for helping people through understanding.

Although it will not be a sales role, the company progress reports are based on deliverables and target quotas so it may well seem like a sales role.

The role demands a leader with a sharp mind and the ability to coach, advise, motivate and guide to create and maintain a high-performing team.

Key Responsibilities:

Set sales goals for your team, compare performance to goals, and adjust goals as needed. Calling new prospects after sourcing their CVs.
Assessing prospective applicants and matching them with opportunities.
Making sure your team are focusing on quality service.
Making sure your team provide accurate information, advice and guidance.
Meet overcall targets set by stakeholders and management.
Motivate and guide advisors with your track record and regular morning huddles.
Provide detailed and accurate forecasts for people within your team.
Ensure that your team hit their target/quota
Help each team member to become better through regular training.
Foster a competitive yet collaborative team environment.
Assess individual performance through observation and measurement, and suggest corrective actions as needed.

Desired Criteria

Confident working with Google sheets and Gmail
Desired experience within Information, Advice and Guidance
IAG (not mandatory)
Experience of working in higher education industry
Excellent organisational and multitasking skills, including working to strict timelines
Ability to work under pressure
Proven track record of leading a team

Job Types:
Full-time, Permanent

Work Location:
In person