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Yate

    Service Manager-Part Time - Yate, Gloucestershire, United Kingdom - Grafton Recruitment

    Grafton Recruitment
    Grafton Recruitment Yate, Gloucestershire, United Kingdom

    2 weeks ago

    Default job background
    Part time
    Description
    Service Coordinator
    Hybrid working

    Grafton Recruitment are delighted to be working with an established, global leading business for a Service Coordinator to join their team based in Yate.

    The role of Service Coordinator will be to provide exceptional levels of customer service to customers, and an administrational support to internal teams.

    Some of your responsibilities as a Service Coordinator are listed below:
    Administration and maintenance of PPE records through a wardrobe management system.
    Handle a variety of telephone queries including emergency callouts.
    Coordinate PPE deliveries for recruits, training courses, exchanges, and emergency orders.

    Manage an online helpdesk, where firefighters and managers can log various types of enquiries and requests related to PPE.

    The ideal Service Coordinator will:
    Excellent communication skills and a confident telephone manner.
    IT literacy, in particular with Excel and Outlook.
    Experience working with Prima software is advantageous.
    Time management with the ability to work under pressure.

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