Jobs

    Contact Centre Team Leader - Leicestershire, United Kingdom - Macildowie Recruitment and Retention

    Macildowie Recruitment and Retention
    Macildowie Recruitment and Retention Leicestershire, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Join Our Team as a Contact Centre Team Leader at a Well-Established Business in Leicestershire

    • Lead a team of 11 call centre staff
    • Mentor and monitor advisors to provide quality advice to clients
    • Offer second opinions and support to your team
    • Provide leadership, support, and manage team absences
    • Conduct performance reviews and assist in recruitment
    • Be flexible with work times to address staff issues and conduct training

    Seeking These Qualities in You:

    • Management experience and handling HR matters
    • Eager to learn and communicate effectively
    • Motivational skills to bring out the best in your team
    • Professionalism in a dynamic environment

    Please include your home postcode on your CV when applying. Our recruitment process ensures your CV reaches the right consultant for the job.

    As a recruitment business representing our client, your data may be shared during the application process. Visit our website for details on data processing.

    Macildowie is a leading recruitment consultancy serving professionals in the Midlands and Northern Home Counties. We work with top regional employers. Explore our current opportunities by visiting our website.


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