Patient Liaison Officer - Poole, United Kingdom - Circle Health

Circle Health

Verified Company

Poole, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Patient Liaison Officer

The Harbour Hospital

Full Time - Permanent

Competitive salary plus benefits

The Harbour Hospital in Poole **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group are proud to be recognised as one of the UK's top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.

We have an opportunity for a Patient Liaison Officer to join their team of staff in the Marketing department.

This is a full time role for 37.5 hours a week. The role holder will be required to cover general office hours, but flexibility may be required to reflect clinic times.

Applicants should meet the following criteria:

Proven influencing/sales skills
Numeric
Proficient in MS Outlook, Excel and Word
Excellent command of the English language, both written and verbal
Excellent telephone manner and interpersonal skills

Duties of this role include:

To convert appropriate selfpay enquiries and consultations to selfpay procedures within CHG against preagreed targets
To ensure a quality service for potential selfpay patients including the accurate and timely response to selfpay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC)
To facilitate necessary access times and information required for patients to convert to procedure
To appropriately influence patients to choose CHG for their procedure

Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering preexisting medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Life insurance
One paid charity/volunteer day per year
Extensive rewards and voluntary benefits including blue light card
Free wellbeing services
High Value Employee Referral Scheme
Employee recognition programmes
Industry leading training and development opportunities

and much more

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally.

Our principles and values guide our colleagues to be
selfless,
compassionate,
committed,
collaborative,
brave,
agile,
tenacious and
creative and are at the core of our purpose and culture.