Household Support Fund Administrator - Kettering, United Kingdom - North Northamptonshire Council

North Northamptonshire Council

Verified Company

Kettering, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

About the role
Do you want be part of a team that inspires change and has the interests of the community at its heart? Seeking a new challenge to help shape and develop a new team in the delivery of Household Support Fund? Then North Northamptonshire Council (NNC) has a great opportunity for you to join us as one of our Household Support Fund Administrators

Who we are:

Here at North Northamptonshire Council, we provide a wide range of services to its residents and the growing number of businesses based locally.

As a Council, we are passionate about providing high quality services to our communities, residents, and businesses. This means we need to employ and retain the most talented and dedicated people.

As a new unitary authority, we are excited with the opportunity we have in building the Council of the future with our local communities.

The Council is creating a "one team" culture which will be central to our future approach and will build the solid foundations needed to drive future service improvement.

What will you be doing?

The Household Support Fund team will provide a range of support to meet the needs of families and individuals in crisis.

Through direct support and working with local organisations and voluntary groups to offer help and support in more practical ways.

Your main focus will be on delivering the Household Support Fund through various channels, to building strong partnerships with agencies and services to support people with the cost of living crisis.

As well as being an active participant within the service, ensuring that individuals and families in crisis receive additional support and are signposted to our partner agencies for that longer term help.

About you
We are looking to recruit an enthusiastic and forward-thinking Administrator with drive, initiative and confidence.

Reporting to the Household Support Fund Team Leader you will help to distribute the fund through various schemes in delivering support and help to our customers across North Northamptonshire.

This is a role which will require you to work with directorates throughout the Council and beyond, including community groups and organisations, and voluntary sector partners.

- experience of understanding the difficulties faced by customers in crisis
- excellent administrative and organisational skills
- have outstanding communication skills, both written and oral
- possess an abundance of drive and determination

It would also be nice for you to have:

experience of communicating with customers, from a broad range of backgrounds

- experience of working within public sector and working with community groups and organisations, as well as voluntary sector partners.

Where you will be working:
The team will be based in Kettering working from Sheerness House.

Next steps:
Provisional interview date will be Tuesday 25 April 2023.

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country.

Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.

We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete._

Our benefits

We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (27 days, rising to 32 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.