Clinical Administrator - Brighton, United Kingdom - 279 University Hospitals Sussex NHS Foundation Trust

279 University Hospitals Sussex NHS Foundation Trust
279 University Hospitals Sussex NHS Foundation Trust
Verified Company
Brighton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for a clinical administrator to join our dynamic, forward thinking multidisciplinary team in the SHAC/ HIV Outpatient department.


The Lawson Unit is based at the Royal Sussex County Hospital and provides specialist outpatient care to approximately 2400 men and women living with HIV and a large cohort of sexual health and contraception patients.

We are a nationally recognised leading centre for HIV care and the tertiary referral centre for HIV care for the HIV south coast network.

We pride ourselves on a multidisciplinary led approach to care.


We are looking for someone with excellent administrative skills to provide comprehensive and efficient administrative support to the growing virtual and joint services within Lawson Unit.

The post holder will also be expected to provide some additional support to the admin team within the Lawson Unit when required.


  • Receive and respond to all incoming correspondence from both patients and clinicians relating to virtual and joint clinics daily.
  • Be responsible for the coordination of the HIV & SHAC virtual clinics including Connect/ EmERGE & PrEP EmERGE and any future virtual clinics.
  • Liaise directly with the virtual clinic staff and communicate effectively with other clinic staff regarding any queries or issues.
  • Ensure patients on virtual clinics receive their results, repeat prescriptions and follow up appointments in a timely manner.
  • Have the ability to work with mínimal supervision, deal with telephone enquiries answering queries where applicable and ensuring appropriate personnel informed of further action to be taken.
  • Maintain accurate records for all aspects of clinical care. Data entry and administrative support as required within the team.
  • Keeping up to date with changes in clinic IT systems [currently Millcare] and processes and the requirement for data reporting to Public Health England.
  • Utilise all IT tools available to provide the most efficient use of time and the most effective service e.g. software used Microsoft Outlook, Word, and Excel. Also, proficiency in using Trust and Departmental databases
  • Assist other members of the team in times of absence.
  • Ensure clinicians within the department are kept informed of any notes being retrieved from their offices and that such notes are returned promptly.
Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS.

As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.


Improving lives:

We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First.

Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.


Build a career with us:

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do


After training the post holder will be expected to:

  • Receive and respond to all incoming correspondence from both patients and clinicians relating to virtual and joint clinics daily.
  • Be responsible for the coordination of the HIV & SHAC virtual clinics including Connect/ EmERGE & PrEP EmERGE and any future virtual clinics.
  • Liaise directly with the virtual clinic staff and communicate effectively with other clinic staff regarding any queries or issues.
  • Ensure patients on virtual clinics receive their results, repeat prescriptions and follow up appointments in a timely manner.
  • Assist the nursing team in providing clinical care to participants involved in the virtual clinics.
  • Have the ability to work with mínimal supervision, deal with telephone enquiries answering queries where applicable and ensuring appropriate personnel informed of further action to be taken.
  • Maintain accurate records for all aspects of clinical care. Data entry and administrative support as required within the team.
  • Maintain and assist in all relevant EPR projects associated with virtual clinics.
  • Escalate to appropriate in
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