Customer Services Administrator - Sutton Coldfield, United Kingdom - McNamara Recruitment

McNamara Recruitment
McNamara Recruitment
Verified Company
Sutton Coldfield, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
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Customer Services Administrator (18 month Contract)_
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Based in Minworth_
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£21,000pa - £22,000pa_

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Monday
  • Friday, 8:305:00pm_
Are you an experienced Customer Services Administrator who is looking for a new opportunity to join a busy and well-established company based in Minworth?

Do you want to work in a friendly and busy team where everyone looks out for each other?


My client has been building relationships with the House Building community for over 20 years and they're looking for an experienced Customer Services Administrator to support their established team.

As an experienced Customer Services Administrator your duties will involve:

  • Working closely with the Customer Services Manager, resolving queries and complaints.
  • You will build relationships with existing customers.
  • Handling product recalls and ordering replacement spares.
  • Keeping customer portals up to date.
  • Package and organise couriers to send spare parts direct to customers.
  • Dealing with product malfunctions, warranties and terms of sale.

Job Types:
Full-time, Temporary contract

Contract length: 18 months


Salary:
£21,000.00-£22,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Sutton Coldfield: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 3 years (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person


Reference ID:
Customer Services Administrator
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