Team Administrator - London, United Kingdom - MAPP

MAPP

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Description:

MAPP is the UK's leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too.

MAPP has created V1.0, V2.0 and V3.0 versions of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

Let's be honest, most job descriptions read like a recipe without a clear picture of what the final product looks like; so you see a list of ingredients without the image of what it looks like.

We want to give you a picture of who we are and the role we are looking to fill and if this sounds exciting and you would like to join us; do apply.

So much of the world of work is about values and culture.

We want to work with people who are awesome, in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort and hard work.

At MAPP, we work towards making this all happen and to be a great place to work.

We are a values driven organisation, you can see that because of our decision to become a B Corp (and the largest real estate consultancy in the UK to do so).

We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing and have done so for the last 5 years. We promote on average about 10% of our office based roles in a year.

We have fun together with events and opportunities to connect, grow and learn with study days as well as giving back to our communities with charity days and fundraising events.

Title, Team and Role Summary:

Title :
Team Administrator

Team :
London Office Buildings

Who Does This Role Report Into? Associate Director - Office Buildings

Role Summary / Purpose and Scope
You will provide administrative support to the London Office Buildings team across the portfolio.

You will be dealing with client, tenant and contractor queries in an effective and polite manner, ensuring that a first class service is maintained at all times.

You will be accomplished in preparing reports, office management and administration.

Skills, Knowledge and Values:

Skills (People & Technical)

Managing team diaries, arranging internal and external meetings,including organising lunches, travel arrangements and hotels where required
Maintaining an efficient electronic filing system by ensuring that the filing of documents is kept up to date, creating new files, scanning and archiving document and saving documents to the shared drive
To identify, coordinate and implement projects to improve efficiencies within the team
To take responsibility for collating and presenting team data on a regular basis for review with team leaders at team meetings & taking detailed meeting minutes for circulation.
Answering the telephone in a courteous and helpful manner including overflow calls from reception and assisting with Client, Tenant and Contractor queries where possible.
Editing of reports and documents ready for client issue
Preparing Client Reports
Preparing and issuing service charge budget and reconciliation packs within required timescales

Values & Behaviour

Exhibition of MAPP Values**:Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
Self Management including showing initiative, being proactive and meeting deadlines
Embracing Change including Technology
Engaging with the Big Picture
Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
Achieving Results and Prioritise Work
Innovative Solutions and Problem Solving
Developing Self and Others and willing to Learn

Experience and Salary:

Level of Experience / Certifications:

Experience in a similar role

Working Hours:9am - 5.30pm Monday - Thursday & 9am - 5pm Fridays***
Salary Range (Based on Experience)
£28,000 - £32,000 per annum, depending on experience.

About MAPP:

We believe property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too.