Sales Administrator - Birmingham, United Kingdom - SF Group

SF Group
SF Group
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Sales Administrator


Ref code:

NYC

Customer Service & Call Centre, Office Support

£ 20572 per year

Birmingham, West Midlands, England

Permanent

Office Based
Applications Closed


SALES SUPPORT ADMINISTRATOR

  • B18, PERM

JOB PURPOSE:
To provide an efficient customer service within the sales team.

MAIN REPONSIBILITIES:

  • Answering incoming calls and dealing with Customer enquiries
  • Processing internal orders
  • Forwarding enquiries to the Production department
  • Chasing late deliveries
  • Informing customers of potential order problems
  • Transferring calls to different department and taking messages when required.
  • Any other duties appropriate to the post as required.

EXPERIENCE:

  • At least 1-year experience in Customer Service-related activities.
  • Confident with a good telephone manner

SKILLS & QUALIFICATIONS:

  • Good standard of education
  • Excellent customer care skills
  • Reasonable standard of literacy
  • Good organisation skills / attention to detail & accuracy
  • Excellent verbal communication skills.

KEY COMPETENCIES:

  • Team work & personal impact
  • Self-driven and motivated
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