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Customer Service Advisor - Frimley, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Frimley, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Customer service advisor required for a 3 x months fixed term contract to assist on a help desk.

Duties will include but not be limited to:

Taking incoming calls from customers, engineers, and suppliers, providing support and administration service
Customer management responsibility for a number of customers
Attend Customer meetings to ensure work is being carried out to agree standards
Uploading to customer portals all relevant compliance certification and updating any job notes
Ordering of van stock orders, orders for remedial jobs and any other equipment required by engineers
Liaison with customers to ensure they are kept informed on progress and managing any issues
Ensuring all jobs are planned, allocated within agreed SLA

Working hours are pm Mon - Fri

Salary - £21-24 DOE

Senior Care Manager