- The Infrastructure Engineer works with the Domain Services Lead to manage the Domain Services (DMS) environment
- The role is responsible for the build, support, and management of all aspects of domain services, including lifecycle support from technology choices through build to deploy, run to retire
- The role will ensure the development and maintenance of all policies following the delivery methodologies for implementation into the operational environment
- Develops, deploys, and manages DMS to meet defined business specific needs as defined through the product maps / lifecycles
- Performs technical planning and implementation activities for domain services, such as:
- Active Directory
- Domain controllers
- Multi-factor authentication
- Group Policies
- PKI
- DNS
- DHCP
- IAM
- Acts as technical guidance on DMS elements of IT projects, and supports with changes, upgrades and enhancements
- Administers, supports, installs, configures, maintains, and troubleshoots DMS hardware and software estate as well as its domain services
- Creates and maintains documentation, including processes, procedures, design & configuration, and operating manuals
- Delivers DMS support related BAU services
- Develops and enhances existing technical skills, and works with third party vendors to ensure services and developed, enhanced, and supported
- Ensures all processes/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes
- Accountable for compliance with all IT related processes, policies and work practices
- Supports the development of future planning and product roadmap activity
- Works with minimal supervision, using clearly defined processes and procedures
- Facilitates the use of the performance metrics to improve output
- May be required to provide out of hours support via an on-call rota
- Excellent analytical, collaborative (team working) with planning and execution skills
- Expert knowledge in DMS such as - Active Directory, Domain, controllers, Multi-factor authentication, Group Policies, PKI, DNS, DHCP, IAM
- Experience of Azure Management
- Experience of CyberArk advantageous
- Strong industry and domain-specific knowledge of the enterprise and its business units
- Experience of developing and implementing process improvements
- Self-motivated with a willingness to go the extra mile to achieve important goals
- Ability to deliver to governance practices to track and measure the quality of services, and maintain service improvement plans
- Strong third-party relationship skills, able to work closely with multi sourcing and vendor managers
- Good verbal and written communication skills, including the ability to explain technical concepts and technologies to the IT workforce
- Excellent problem-solving skills
- ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines
- Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement
- Willingness to join an on call rota
- Company Pension Scheme
- Private Medical Insurance
- Private Dental Insurance
- Group Income Protection Plan
- Group Life Assurance
- Cycle to Work Scheme
- Prosocial Events
- Electric Car Salary Sacrifice Scheme
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Infrastructure Engineer - Aberdeen, United Kingdom - prosource
Description
2431 – Infrastructure Engineer – Aberdeen
We have an excellent opportunity for a highly motivated and skilled Infrastructure Engineer with expertise in Active Directory and experience of Azure Management to join our dynamic team onsite in London . The ideal candidate will also have experience in Domain Controllers, Multi-factor authentication, Group Policies, PKI, DNS, DHCP and IAM, and will bring a passion for technology and a commitment to delivering outstanding results. You will have the opportunity to work on challenging and complex projects as well as providing operational and project support in a global enterprise setting.If you are a team player, possess excellent communication skills and have a strong technical background we'd love to hear from you.
What you'll do
What to bring
What You'll Get in Return:
We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;
We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company's mission. We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.
If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please send you CV to
We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process - just let us know.
We can only consider candidates who are legally entitled to work in the UK at the time of application.
About us
is a professional services provider in technology. Established as a traditional provider of managed IT services, has evolved with industry and the rapid pace of change within the technology sector. We recognise the importance of people and business process in the successful adoption of technology and change. Our readiness to embrace and apply change comes from our people and we offer a variety of business services across the lifespan of successful technological deployment and adoption. We are a people centred business with a global workforce of 500 plus staff and contractors.
Our values are central to what we do and how we do it. We feel they are simple and easy to relate to and we are always looking to welcome new people to the team who share our vision and values. We pride ourselves on being easy to deal with, agile and accepting of change across a wide range of challenging and rewarding roles. We are a team of 'can do' and 'how can I help' individuals committed to teamwork, partnership, service excellence and delivery.
