Customer Service Advisor - Annesley, Nottinghamshire, United Kingdom - Express Recruitment

Express Recruitment Annesley, Nottinghamshire, United Kingdom

2 weeks ago

Full time

Description

Customer Service Advisors needed x10 – Live Chat and Telephone Based

Customer Service Advisors needed x10 – Live Chat and Telephone Based
Call Centre & Customer Care Jobs

Express Recruitment are delighted be helping a successful and growing business with the recruitment of Customer Service Advisors to join their friendly and welcoming team in Annesley.

The ideal candidate will have previous customer service experience however this is not essential.

Due to the location of the role, a driving licence with access to your own vehicle is essential or be able to get the bus to a business park on the outskirts of Annesley.

The role has working hours of Monday – Friday, working a shift of either 8am-4pm or 12pm-8pm with the later shift allowing work from home.

The role is hybrid working with 2 days per week from home and 3 days from the office.

It is essential that new starters spend the first 4 weeks training full time from the office on the earlier shift pattern.

There is a requirement to work 1 in 4 Saturday mornings, this will also be from home. You'll be advised of your shift pattern at least 8 weeks in advance.

There is a great range of benefits, including 24 days annual leave + bank holidays, bespoke healthcare scheme & regular salary reviews, eventually reaching £24,500 after over 1 year in the role.

Answer inbound telephone calls, emails, and live chat queries
Provide information to customers about the service
Update a bespoke customer database with confidential information
Previous customer service experience preferred
Polite and professional telephone manner essential
Fast and accurate data entry skills
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations

Hours:
Monday – Sunday Shifts

Job Type:
Permanent

The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
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