Security Operations Manager - London, United Kingdom - Jobheron

Jobheron

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Set in the heart of the exclusive enclave of Knightsbridge is one of the world's most prestigious residential buildings.

Designed by world-renowned architects Squire and Partners, the 201 residences that make up this luxurious building are set around anentirely private award-winning Feng Shui garden.

Residents are looked after by a highly trained team of professionals that provide the luxury service required to match this iconic building.

They have a fantastic opportunity for an experienced Security Operations Manager to lead the Security Team in their five-star deluxe residential property.

The role reports directly to the Managing Director.

The Security Operations Manager is responsible for ensuring that all the security processes and functions are carried out in accordance with the building's five-star standards.

They are accountable for proactively developing, managing and monitoring allsecurity team members, thus ensuring a seamless security provision and excellent customer service for all stakeholders.

Key Responsibilities:

Proactively manage the Senior Security Officers, Loading Bay Coordinator and Security Officers taking charge of the efficient scheduling of the team, holidays, biannual appraisals and training
Regularly check the processes and systems to ensure they are fit for purpose
Regularly check the Standards of Practice (SOPs) to ensure they are fit for purpose
Monitor all landlord and contractor activity, ensure compliance with the trade house rules and address any breaches
Oversee DBS checks for all contractors as required
If required, assist the Head of Human Resources with DBS checks for all team members
Be responsible for the upkeep, maintenance, monitoring and ethical usage of the installed CCTV and use in accordance with UK GDPR and associated principles of 'Best Practice'
Oversee all security systems, including the access control system, key watcher system and any other securityrelated systems
Ensure no unauthorised persons enter the residence territory and that all visitors and contractors are courteously assisted
Maintain the Emergency Crisis Plan and ensure all relevant colleagues are aware of the plan and trained as necessary
Undertake departmental risk assessments routinely
Be fully conversant with the building lease and prevailing house rules and ensure all infringements are dealt with and reported to the Managing Director
Report any infringement of the Fire Precautions Act to the Managing Director and Engineering Manager
Report all accidents affecting employees, visitors, contractors or the company and undertake a full investigation
Report and investigate all security incidents and breaches to the Managing Director
Assist Head of Human Resources with any employee investigations as required
Appraise the residents and team members on relevant security related issues as required