Trainee Contracts Coordinator - Eastbourne, United Kingdom - Airtrace Sheet Metal Ltd

Airtrace Sheet Metal Ltd
Airtrace Sheet Metal Ltd
Verified Company
Eastbourne, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Trainee Contracts Coordinator
Airtrace have a great opportunity for a
Full-Time Trainee Contracts Coordinator to join our successful, fast-paced team. We are looking for a hardworking and reliable individual, earger to learn. No previous experience is needed, in-house on the job training is provided.

Airtrace Sheet Metal are one of the UK's largest manufacturer of supply-only sheet metal ductwork.

From our substantial manufacturing plant in East Sussex, we supply ductwork to contractors needing high-quality ductwork at a competitive price, with a fast turnaround.

We specialise in the fabrication of sheet metal and ductwork for the Heating, Ventilation and Air Conditioning industry.

Airtrace are committed to their employees and customers by providing Safety, Quality and Teamwork throughout our workshop and production.


Working hours:

Monday - Friday 8.30 am to 5.30 pm. Plus 1 in 4 Saturdays 8.30am to 2.30pm.


Responsibilities:


  • Be responsible for liaising with the client and dealing with queries, quickly and efficiently
  • Quoting and issuing ductwork as per clients requirements
  • Respond to and follow up sales enquiries using appropriate methods
  • Answering and dealing with customer telephone queries
  • Log information on calls received, where required and maintain detailed and accurate records.
  • Establish and maintain appropriate systems for the necessary aspects of operational management and development e.g Client Database
  • Monitor, measure and report on operational issues and achievements within agreed formats and timescales e.g Customer Feedback
  • Assist with pricing and margins according to agreed aims
  • Establish and maintain effective working relationships with coworkers, supervisors and the general public
  • Any other general admin duties deemed necessary.
  • Health and safety adherence

Requirements:


  • Eager to learn and progress
  • Good Time Management
  • Attention to detail
  • Strong communication skills
  • The ability to multitask and be organised
  • Flexible and able to prioritise a changing to do list
  • Proficient in using a computer (especially using MS Office
  • INC. Word, Excel and Access)
  • Customer service skills
  • Good numeracy skills.
  • GCSE (or equivalent) in maths preferred but not essential.

Company Benefits:


  • Transparent Pay Structure
  • Potential monthly bonus
  • On the job training


  • External Training

  • First Aid & Mental Health First Aid
  • Eye test vouchers
  • Health Surveillance
  • Onsight First aided and MHFA
  • Annual Staff Awards
  • Generous annual leave allowance
  • Pension Scheme (after a qualifying period)
  • Confidential Counselling
  • Car Park
  • Bike Racks
  • Inhouse Canteen (subsidised)
  • Complimentary tea & coffee
  • Social events

Job Types:
Full-time, Permanent


Starting Salary:
£7.49 - £10.42 (minimum wage for your age)


Job Types:
Permanent, Full-time


Salary:
£10.42 per hour


Benefits:


  • Canteen
  • Company pension
  • Discounted or free food

Schedule:

  • 8 hour shift
  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Eastbourne: reliably commute or plan to relocate before starting work (required)

Experience:


  • Admin or Office: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location:
In person


Reference ID:
Trainee CC Airtrace
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