- Providing performance summaries
- Weekly client calls
- Attending external client campaign reviews
- Participating in Client training and briefing sessions
- Produce Call Guides in line with best practice, and business/client expectations
- Attend internal Campaign Kick off meetings
- Attend internal campaign reviews and 121s with relevant internal stakeholders
- Achieve Campaign Index and KPI targets
- Continual performance management
- Provide regular 1-2-1's to the team and individual ISRs
- Work with Resourcing and Training Manager to put ongoing Personal Development Plans in place as necessary
- Training and coaching of Inside Sales Representatives through means of side by side coaching, demonstration, call listening and role play
- Provide any additional support including campaign, product and sales training as and when required
- Conduct Annual Reviews with direct reports
- Hold daily and weekly performance reviews and updates with the team
- Significant Inside Sales experience
- Previous management experience in a related field
- Excellent verbal and written communication skills
- Time management and strong organisational skills essential
- Pro-active, can-do attitude and a good sense of humour
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Sales Team Manager - Reading, Berkshire, United Kingdom - Trinity Resource Solutions
Description
Our well known client with it's heritage in the technology sector are specialists in Business to Business technology blending data, creative, multi-channel marketing and technology are looking to recruit a Sales Team Manager as part of their phenomenal growth. This is a newly created role baesd in the heart of historic Reading.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
This is a critical, people-focused role which is primarily centered on the
leadership and development of a team of Inside Sales Representatives and a Deputy Team Manager.
The position is target-driven and is ultimately responsible for the generation of leads and
opportunities for IT and Technology clients, through the first-rate line management of these ISRs.
The Team Manager reports to the Operations Director, and works hand-in-glove with the Client Services Team, and Account Director.
Role Key Elements
Lead, manage, motivate, train, coach and mentor a team of Inside Sales Representatives and, depending on the team, a Deputy Team Manager
Ultimate responsible for the provision of high-quality leads & opportunities and overall responsibility the performance of the team.
Supports the Client Services Team in client interaction, including:
Ideally educated to Degree level, but must be at least A'Level or equivalent educated, or
with commensurate related work experience
